Help us improve accessibility of our game Idle Crafting Kingdom

By Michelle, 17 March, 2017

Forum
iOS and iPadOS Gaming

Hi everyone,

I'm one of the developers of the game Crafting Kingdom.
We just released the game today and we would love to know what you think, especially in terms of the game's accessibility.

The game focuses a lot on crafting resources, producing goods and then selling them.
You start out small, chopping logs in your lumberyard. Eventually you will work your way up unlock new products, buy new buildings and production facilities which allow you to produce more valuable goods.
You can also build out your own estate, if you have the necessary construction materials.

The game is incremental, which means one of the gameplay mechanics is that you need to restart your progress every now and then to get ahead. You complete quests and earn bonuses like faster production and higher sale prices for your next restart.

The game is free. There are optional ads, but no in-app purchases. The ads are voluntary rewarded videos, which will give you a powerful boost for watching (for example double log production for 10 minutes).

You can find the game here:
https://itunes.apple.com/us/app/crafting-kingdom/id1190611967?ls=1&mt=8

We tried to make this game as accessible as possible, but know that there are probably plenty of things that could be better. We would really appreciate some feedback on what could be improved. Any feedback is welcome.

Please note: The game uses Unity and the Unity Accessibility Plugin (UAP), so not all VoiceOver gestures are supported.

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Comments

By Michelle on Sunday, November 19, 2017 - 19:27

Hi, I've added everyone who mailed me or posted here to the beta list. If I forgot someone, please let me know.
I don't want anybody to have to post their email here publicly, you can always just send me a PM message instead, or edit your post afterwards and remove your email, just for safety.

By DrummerGuy on Sunday, November 19, 2017 - 19:27

In reply to by Michelle

Hi, Michelle. I am still having the problem enabling and disabling accessibility mode. The triple tap with three fingers works to disable it but, when you wish to enable it, it won't work. I had to ask for sighted assistance to get back into the game.

By Michelle on Sunday, November 19, 2017 - 19:27

Hi everybody, I'm still working on a few smaller fixes for the beta. One being the numbers still being formatted incorrectly. Apart from the quest list, please let me know if there are any other instances where this is happening.

I'm still looking into the treasure chest bug. Is anybody else experiencing losing control of the game when a chest is opened?

Apart from that, we're thinking to make the storage a little cheaper in the late game. The price of storage increases with every extension that is bought, but this gets a little too high in the end. When dealing with quests that require millions of one product to be sold, storage is inappropriately expensive, and it would require to log in to sell of the stock every few minutes.
The next beta update will probably have an adjustment to that.

By Justin Ekis on Sunday, November 19, 2017 - 19:27

In reply to by Michelle

Hello,

I can confirm that something weird does happen when a treasure chest is opened. At the end of the tune that plays, there is another sound, followed by a second lower note. During the 6 or 7 seconds between these two new sounds, VoiceOver does not respond at all. It sounds like the sound that plays when a hint pops up, such as after finishing three quests.

In the city, if you press one of the buttons to sell an item several times quickly, the Voice will stutter for a second. Let's say you want to sell 250 of an item, so you press "sell 50" 5 times rapidly. About 2 seconds Later, Voiceover will make a stuttering sound 5 times and then finish reading off the name of the button. This didn't happen in earlier versions, but it doesn't cause any real problems, so it doesn't matter. Just unusual.

When the ability to restart all automations was added a few versions back, I was immediately given the quests to enable that option for most types of construction. But after doing many quests since then, I still haven't gotten the chance to unlock that function in the furnace. Just thought I'd mention that in case it's a bug. I know the quests are allocated randomly though, so it may be nothing.

I do agree with an earlier post, the automation time does increase much more than the boost time. Probably because there's only one quest line to increase that, and many ways to lengthen automation. I wish there was a way to get the two times closer together though.

By Anthony on Sunday, November 19, 2017 - 19:27

Hello I had a quick question about this date does anybody know how to figure out what level it is that when you are playing or looking at it just was curious and also another question do I keep the quest that I have not finished if I restart

By alex wallis on Sunday, November 19, 2017 - 19:27

Hi Michelle, wondering can you explain how crafting kingdom works on the iPhone x? given that it has no home button, and things like multi finger VoiceOver gestures don't work within crafting kingdom meaning for example 4 finger swipes to move between open apps won't work. also how will the lack of a home button be overcome in crafting kingdom? given that gestures for opening the app switcher and going to the home screen mean sliding up from the bottom of the screen which is different to flicking.

Also, I sent you some feedback about a numbers bug I discovered with the non VoiceOver speech and numbers, did you get that message? I haven't had any replies to my feedback from you for some time.
I also just noticed another weird numbers bug, this is that VoiceOver speaks the number 767 as digits so 7 6 7.

By Michelle on Sunday, November 19, 2017 - 19:27

Hi Alex,
yes, I've received all your mails, and cannot thank you enough for your contribution. Your emails are usually the most detailed and make it easy to track down the issues. I have to admit that I've mostly been posting here instead of sending out individual emails, because many of the issues are reported by several people both via email and in here. I thought by posting here everybody can get an update about what is being worked on.

The numbers bugs should all be fixed now, I have to update the beta one more time though. There are a few smaller fixes that I would like to push out, that's why the update isn't live in the store yet.
The tester feedback has been amazing and helped me find so many little things that I would've otherwise missed.

Regarding the iPhone X - I have to do a little digging into how having no home button is supposed to work with any Unity app (not just accessible ones). Do you happen to have an iPhone X? Is that purely based on gestures?

By James on Sunday, November 19, 2017 - 19:27

Hi guys. Crafting Kingdom works just as well on an iPhone X as it does on any other iOS device. As for the home button gesture, unlike within VO, simply do a quick swipe up from the bottom to get back to your home screen. Hold your finger after swiping to get to your app switcher. Hope this helps.

By Michelle on Sunday, November 19, 2017 - 19:27

Did iOS introduce new VoiceOver gestures to get to the home button and to the app switcher?
If so, could you let me know what they are? Maybe I can support them inside the plugin instead.

By riyu12345 (not verified) on Sunday, November 19, 2017 - 19:27

Hi.

I've been playing this game for quite a while and love it. I can't wait to see if there are any more games that I can play in the future but for now i'm really happy with this game.

Having said that, I believe I've found a bug.

When I try to produce Metal,, I have the Iron Oar and the Coll but nothing seems to happen.

My storage is full but from what I understand I have Coll left over and should have some of the Iron Oar but I don't.

There's no Iron Oar in the city. If that is the case; it seems the Oar is going to make the Metal a lot quicker than the Coll is. is this normal?

I have also noticed that in my estate that metal does not show up, even though I have around 300 metal.

can I sign up to the beta version of Crafting Kingdom and show you my game, so that you can see if there are bugs in it or not?

My email is bradleybrown2@live.co.uk

By riyu12345 (not verified) on Sunday, November 19, 2017 - 19:27

Hi.

I had to remove some of the Coll and in doing so, more metal was created.

I'm still not seeing any Iron Oar though so I think that is a bug.

If I do join the beta team,, would my progress in the non beta game be transferred to the beta game? Or would I have to start from square one?

By DrummerGuy on Sunday, November 19, 2017 - 19:27

Hi, Michelle:
I have mentioned previously the issue about enabling and disabling accessibility mode. For some reason, it works to disable the accessibility mode but when you wish to enable it the three finger triple tap won't work. I have had to ask for sighted assistance in order to get back into the game. Thank you in advance for your attention and help.
Kind regards.

By Froglet on Sunday, November 19, 2017 - 19:27

Hi Michelle and everyone,
Thank you so much for a great game! I seem to be running into something you may have already addressed, I just cannot seem to find anyone else running into the problem in my cursory glance of the most recent comments.
I have completed two of the quests requiring 5 million product to be sold, giving a reward of 50% cheaper automation. My first quest I believe did give the desired reward, as my first lumberyard slot was costing me 40 gold coins after I completed that quest (considering some other cheaper automation quests I had already completed which were in effect). However, after completing the second 5 million sale quest and resetting, my first lumberyard slot is still 40 gold to automate. This has temporarily stalled my gameplay since it took such a long time for me to sell the 5 million that I wanted to see if you had any ideas before I continued. I would be interested to know if anyone else has encountered this.

Thank you!

By riyu12345 (not verified) on Sunday, November 19, 2017 - 19:27

Hello.

I have more than enough metal to make my estate but it doesn't show up on the estate screen.

It shows up as 0 metal even though I have 645 metal in my city.

I've tried closing the game and that doesn't help.

Is there anything else i can do? I could continue the game but i don't want to do that, if i have enough for my estate then i want to try to make it bigger so that I can get more storage space.

By burak on Sunday, November 19, 2017 - 19:27

Hello,
There seems to be an issue where when you force close the app ladder production stops. I don't know if this happens with other stuff requiring multiple materials.

By Jennie A Facer on Sunday, November 19, 2017 - 19:27

I’m not sure if this is the place to give my feedback, but I thought I would do it here just in case anyone else had ideas or suggestions to go along with my feedback. All went well setting it up. I redeemed the code with my phone and then downloaded it to my iPad also. I had to go into game center settings and turn log in on. I had to turn it off and back on in my iPad once Crafting Kingdom game was open in order to get the cloud save to work properly.

The next thing i notice is that when I save the game to the cloud with my iPad and reload it with my phone, the music starts playing. It does this consistently.

Other than that issue, the cloud save has worked for me running an iPhone 8+ and an iPad pro 10.5 inch. I am also running the beta of iOS just in case you needed to know.

By Jimmy V on Sunday, November 19, 2017 - 19:27

Keep up the great work. One of my fav Iphone games!

By Jennie A Facer on Sunday, November 19, 2017 - 19:27

When I load games from the cloud, my princess gift restarts at 21:59 minutes. It happened no matter which device I use.

The boosts have gone from 15 minutes to 35 minutes for no reason. I am grateful for the pickup but thought you may want to know. My phone gameo only had 15 minutes and my iPad game had 20 minutes before I started the beta.

By Michelle on Tuesday, December 19, 2017 - 19:27

Hi everybody,
I just uploaded a new beta and every tester should be getting a notification on Testflight soon.
Sorry this took so long, there were some technical difficulties. We updated to a newer version of Unity at work and as we found out, iOS builds were broken.
I installed an alpha version from Unity on my own machine to be able to update the game.

In this new version, the numbers speaking as single digits bugs should finally be gone. If you find any that I missed, please let me know!
Also, the storage prices got reduced quite drastically. The prices for storage expansions are getting much too large much to quickly, so the game felt a little too hard because of that. With this new version, the storage prices for the late game are about half of what they used to be.

I haven't added any new beta testers in about a week or two, because I wasn't sure when we'd be able to update the iOS build. If anybody is interested in becoming a tester and hasn't received an invitation yet, please let me know.

The current beta will run for about a week, and then I will put the build live. Most features have already been tested, but any feedback is welcome, of course!

By Wren on Tuesday, December 19, 2017 - 19:27

In reply to by Michelle

Hello Michelle,
Will you please add me to the test flight list for a beta tester. I am very anxious to try the beta and I want to thank you for a great game.
God bless,
Wren Langley

By alex wallis on Tuesday, December 19, 2017 - 19:27

Hi michelle, I am wondering is there any way you can look into allowing crafting kingdom to support the 4 finger swipe right or left VoiceOver gesture that normally switches between open apps?
surely this is possible given that it supports other VoiceOver gestures like double tap, flick up, down left and right etc.
I am using an iPhone x, and because of apples decision to get rid of the home button which I guess is good for sighted users but does make navigation slower for blind users in my view its a real pain when wanting to switch to other apps then go back to crafting kingdom because of the fairly precise swiping that is involved just to bring up the app switcher. Over all I do see the x as being a step backward for blind users of apple products with the combination of face ID and the removal of the home button. If the 4 finger swipe gesture could be supported this would at least help in the case of crafting kingdom though over all I would still not recommend the x to blind users just because of usability being slower. I didn't go for the 8 line of phones as lets face it they are really second class when compared to apples x, plus I wanted the better camera, but if the 8 and 8 plus had had the same camera as the x I would have gone for one of those instead.

I don't see the lack of a home button to be a problem. It works even better to use the new gesture on the iPhone X. Now, About the four finger gesture to go from app to app, yes, we need it. But, as far as thinking that the lack of a home button is a step back for blind people to be able to use their phones, not at all. It is even better. The same goes for Face ID. I am totally blind and I am able to use it without any problems.

Although I upgraded to the iPhone 8 plus due to the cost of the 10, I hear from those who do not have the 10 that it is more cumbersome and difficult to use. Then again, I hear from the users of the iPhone 10 that it is better. I would tend to believe those who know from firsthand experience. Back to topic, I will have to start all over from scratch, because I traded my iPhone 7 plus in toward the cost of the 8 Plus. I guess that's known as replay value? I do hope that the storage in the cloud works well on the update that we will be getting, because I really don't want to lose my building again.

By Michelle on Tuesday, December 19, 2017 - 19:27

Hi Alex,
that's a very good point. I don't understand why Apple is so intent on removing every button and plug from their devices. The physical home button was a great advantage over most Android devices.

But to the point - I will look into supporting four finger side swipes. I can detect them no problem, but bringing up the App Switcher from Unity might be the tricky part.

Could you do me a favor and check out whether swiping up with four fingers will bring up the app switcher? You will likely have to make a long swipe all the way to the top edge. That brings up the app switcher for me on my iPad. I don't know if this is an iPad only feature, though.

By alex wallis on Tuesday, December 19, 2017 - 19:27

Hi michelle, as to the buttons I can understand apples point with say making the home button solid state on the 7 plus and 8 lines of phones because its less ware and tare with a solid button, in fact I am surprised they haven't made the volume buttons and mute switch solid state as well but doubtless that's in the works and they don't want to start a revolution, but total removal of the home button is a bad idea let alone removal of touch ID.
anyway now to the point of this message, the 4 finger swipe gesture doesn't actually bring up the app switcher, instead the 4 finger swipe gesture directly moves you through your open apps, think of it like arrowing through a menu or alt tabbing on the pc, unfortunately 4 finger swipe doesn't work from the home screen which is annoying but that's apples shortcoming nothing you can do about it.
also, another long standing bug is the fact that crafting kingdom can't be opened with braille screen input from the home screen, it would be great if this could be sorted at some point though I know other things such as this 4 finger swipe are more important.
so the way the 4 finger swipe gesture should work is if I am in portrait mode I 4 finger swipe right or left and it moves me instantly between my apps, I don't know what happens to the 4 finger swipe gesture in landscape I assume it changes accordingly, 4 finger swiping up and down vertically isn't a valid VoiceOver gesture I don't think.

By alex wallis on Tuesday, December 19, 2017 - 19:27

we don't want this thread to degenerate into a discussion of the merits of various iPhones, there are dedicated iPhone threads and blog entries for this, at the end of the day its a matter of personal opinion, and for me personally I find sliding up to go home or open the app switcher much slower than just pushing a home button, and with face ID again I have to hold the phone at arms length from my face so its a question of getting the distance right, where as just resting my finger on the home button was much quicker to do things with touch ID. Plus face ID makes us much more conspicuous as blind users. so yes the x is perfectly usable, but its a case of usability vs efficiency and productivity all of which I think have been impacted by apples changes on the x.
certainly because of these changes though the 4 finger swipe gesture is certainly needed to move between crafting kingdom and other apps, if it can be supported I might never need to go home or open the app switcher again. Hopefully its just a case of crafting kingdom detecting the swipe and VoiceOver then responding accordingly.

By alex wallis on Tuesday, December 19, 2017 - 19:27

Hi, I have a suggestion for new boost line quests. This is win a reward of a 10 or 20 second cancellation time for boosts so say you accidentally tap the wrong boost which I often do you then have a small window in which you can tap a boost to cancel it and allow you to select to use a different boost.
you could of course have selling quests to allow for extending the window of time you have to cancel using a boost.

another quest idea I just had is ones for buttons that will allow you to restart boosts without having to wait for them to run out, so for example if you were using master of stones and had 3 minutes left to run the restart button would let you reset the boost time back to the beginning.

I now would actually really like to see a way of shutting down production areas, I finding particularly with large quests my storage can get clogged up if I am making resources especially with how long automations run for.

Good on ya, Alex, for coming up with some excellent suggestions! I back all of them whole-heartedly, as they would definitely improve things for me. I also sometimes hit the wrong boost, and I admit I would also like to be able to restart boosts before they run out, like we can already do with automations. Stopping production of an item we've sold enough of, regardless of where it is, to complete a quest or whatever, would also be useful: at the moment we can only do that within the same property, such as changing production slots from stone to iron ore in the quarry because we've produced and sold enough stone and need iron ore instead, but there's no means of stopping production otherwise unless we wait for automations to run out, which takes longer and longer as we progress through the game. If these suggestions can be added to future versions of Crafting Kingdom, that'd be great, but the absence of such improvements won't spoil the game, I still love it.

Maybe you guys just need to pay attention to what boost you wish to choose. Frankly, I have never hit the wrong boost.

By Clare Page on Tuesday, December 19, 2017 - 19:27

In reply to by DrummerGuy

I am usually pretty careful what boosts I choose, but sometimes my finger can slip and accidentally double-tap in the wrong place, and it seems i'm not the only one. We all make mistakes sometimes, even little ones like that! (Smile).

By DrummerGuy on Tuesday, December 19, 2017 - 19:27

In reply to by Clare Page

If I was to hit the wrong boost, nothing happens. I don't win, I don't lose. It is just a game. At least, I don't take it seriously. Nothing bad happens if I hit the wrong boost. I am just thankful that we have a really good game and that we all can enjoy it. Have a great day. God bless you.

By alex wallis on Tuesday, December 19, 2017 - 19:27

Hi, I really don't see why your opposed to my suggestions, would implementing them really impact you in a negative way, if they were introduced as features, guess what you don't have to use them. also its a bit arrogant of you to say I have never activated a wrong boost therefor I don't like your suggestions. also in regards to boosts sometimes I accidentally tap the wrong ones, but other times VoiceOver can lag and wrongly interpret a swipe as a tap and activate a boost, or I go to tap on the right one and my cursor jumps to the wrong one.

By DrummerGuy on Tuesday, December 19, 2017 - 19:27

In reply to by alex wallis

First of all, Alex, I never implied liking or disliking your suggestions. I merely stated that it does not affect me in a good or bad way whether I should or not press or choose the wrong boost. After all, this is only a game and nothing happens if I get the wrong boost. There are far more serious things to worry about in life and, believe me, it's not a boost in a game. As far as seeming arrogant to you when I said that, until now, I have not gotten the wrong boost, I am very sorry for having given you that impression. I only suggested that maybe you should be a little more careful when choosing a boost to avoid hitting the wrong one. In the end, Alex, just in the same manner In which you have expressed your valuable opinion, I, Too, have done exactly the same. It is perfectly OK to have different opinions. That is all. Peace.

By alex wallis on Tuesday, December 19, 2017 - 19:27

of course there are more serious things than games to worry about, however anything that makes them more fun and easier to use is welcome, sure nothing particularly bad happens if I choose the wrong boost, but it is frustrating in the context of game play and of course everyone is entitled to express an opinion I never said they weren't. and for me accidents do happen especially when VoiceOver is being funny in the game.

I think that Alex has a good suggestion. As has been stated, you don't have to use it, and if there is a way to correct an error in tapping, so much the better. Curious, though, if you were to tap the wrong boost, and you close the game and reopen it, would your incorrect tap still be selected, or could this be a solution to correcting errors?

By alex wallis on Tuesday, December 19, 2017 - 19:27

No if you close the game totally boosts still stay on, as if they didn't that would probably be a way of cheating that people would abuse.

Yes. That is exactly what would happen if you could restart boosts.
Charles,
By the way, there is no hostility here. Please do not take a different opinion as a hostile attitude. We are all free to express different ideas. Isn't that the purpose of this community besides helping each other?
Peace.

It's all good, bro. It is true that screen readers can make us interpret things in many ways. Part of being a member of this great community is the fact that we can all express our opinions respectfully and in a proper manner. When there is a misunderstanding, the right thing is to clarify it. We all learn from each other and we all help each other. That is one of the many purposes of this wonderful community. Happy and proud to be here. Take care.
Best regards.

By alex wallis on Tuesday, December 19, 2017 - 19:27

I disagree my suggestion of having a time limit for canceling boosts after starting means there would be no cheating. as to restarting boosts before they expire at the moment as it currently stands you can restart them as soon as they expire, so having the ability to restart them early wouldn't mean cheating at all, my restart suggestion is that you could restart your currently selected boost before it expires not select a different one, it would work in exactly the same way as automations. and with cancelling a boost I am suggesting maybe a 10 or 20 second window to cancel a boost after freshly starting it, which could be extended by seconds with quests. Besides if people choose to cheat they are not harming anyone only spoiling there own enjoyment, its not like there are publicly submitted scores or anything or leader boards that can be rigged.

For some reason I had the impression that you were suggesting to be able to stop a boost to select a different one. Please receive my apologies. I misunderstood your suggestion.
Peas.

By alex wallis on Tuesday, December 19, 2017 - 19:27

Hi apple fan, I am making two different suggestions.
1. if I select a boost due to slip of the finger or VoiceOver getting a swipe wrong and thinking its a tap a short very short seconds length window in which a boost selection can be cancelled and a different one selected this time for cancelling could be extended with quests but not by two much I don't mean like minutes or hours.
2. my second suggestion is a restart boost option which would allow for restarting of a currently selected boost at any time like you can with automations.
and of course shutting down production areas would be nice and would make for another possible quest line.

I like suggestions two and three. I think there would be good. For number one, how about a question asking if you are sure you're selecting the correct boost or something like that. Or even maybe a warning saying the boost will start in 10 seconds in order to give you time to cancel it or simply let it continue.

By Hubert on Tuesday, December 19, 2017 - 19:27

Hi,
A quick suggestion here, I was thinking if it would be possible to implement some sort of a notification system that tells you when your automations are complete?
For example, when you're playing the game, voiceOver tells you when one of the boosts has expired, now, would it be possible to do the same when the last automation slot out of all the slots that are being automated has finished, I understand that if you have lots of production slots, being told automation has ran out for every single slot could be annoying, which is why I'm suggesting for VoiceOver to only tell you when the last automation out of all automations that you have running, has finished.
Also, I noticed that I get a push notification from the game to come back and restart my production, an hour after the automations are finished, would it be possible to change the way the notification works, and for you to get a notifications as soon as the last of your automations is complete?
Hopefully the suggestions make sense, I'd be happy to clarify anything that I might not have made clear.

By alex wallis on Tuesday, December 19, 2017 - 19:27

I don't like either suggestion for boosts, either a countdown or a question asking to confirm if you made the right selection, I would find a question every time I used a boost intrusive same with a countdown but that's just my view.

By DrummerGuy on Tuesday, December 19, 2017 - 19:27

In reply to by alex wallis

To be honest with you, I don't like them, either. I was just trying to contribute with different ideas. The truth is that I would not change anything about the boosts right now. I preferred them the way they are. If I start the wrong boost, too bad for me. LOL. Take care and have a great day.