By hittsjunk, 19 May, 2013
Forum
Other Apple Chat
Hi. I apologize if this is covered. I'm new to this site and haven't figured out search yet. I'm moving from Android to the iPhone. However, I've ran into a problem trying to sign up for an Apple ID. The form was easy to fill out until I hit the captcha. Would someone please tell me how to get an audio captcha? I am totally blind and have no access to sighted help.
Thanks for your help.
Kenny
Comments
Good day Kenny. Sure, you can
Thanks. I will be buying a
Apple ID
Thanks for the offer. The
You can do this straight from the web
The website
I'm terribly sorry
Yes you could enter a payment
The representative with whom
The representative with whom I spoke in Apple's accessibility department assisted me with the CAPTCHA. Actually it took us about 3 tries because the CAPTCHA kept refreshing, but he was very patient and we finally got it. My mom emailed me a code though, which we didn't end up needing. The code was a series of random letters and numbers. I do have another question though. I recently received a couple emails saying my Apple ID had been locked. What exactly does this mean? I tried going to appleid.apple.com to reset the password, but that wouldn't work. I don't want to create a new Apple ID until all other possible solutions have been exhausted. I'm trying to upgrade to Yosemite and I'm being prompted for an Apple ID.