signing up for an Apple ID
The representative with whom I spoke in Apple's accessibility department assisted me with the CAPTCHA. Actually it took us about 3 tries because the CAPTCHA kept refreshing, but he was very patient and we finally got it. My mom emailed me a code though, which we didn't end up needing. The code was a series of random letters and numbers. I do have another question though. I recently received a couple emails saying my Apple ID had been locked. What exactly does this mean? I tried going to appleid.apple.com to reset the password, but that wouldn't work. I don't want to create a new Apple ID until all other possible solutions have been exhausted. I'm trying to upgrade to Yosemite and I'm being prompted for an Apple ID.