Note from the AppleVis Editorial Team: the method described in this post for reporting bugs to Apple is not the one that we would typically recommend for participants in the Public Beta Program. Apple itself wants you to use the Feedback Assistant whenever possible. It is already on your device; it is simple to use; it ensures that your bug report is routed to the appropriate people in the Engineering Team; and it automatically provides them with the additional information, files and logs which will assist them in reproducing, isolating and resolving the problem that you are experiencing. So, unless there are good reasons to do otherwise, we encourage you to use Apple’s Feedback Assistant.
The following covers iOS 10 and macOS10.12, but this will apply to other public and private betas you might be doing with apple.
For all of us public beta testers submitting feedback through the feedback is all good, however there is another way to do this and it's a lot easier.
First step: create a free apple dev account
Create an apple developer account. Make sure it is the free one as you don't want to pay the $99 a year. this will ensure access to the bug report site. You can find out more at apple's developer website.
Report the pesky bugs
When you need to report a bug go to apple's bug report site and sign in. After signing in with your apple ID and password you signed up with for your free apple developer account, click new in the tool bar. Now click iOS (OS X if you are testing os 10.12) and fill out the info. This is an accessible way of submitting said reports, and you can upload screenshots and profiles and logs this way.
Submitting screenshots and movie recordings of the bugs
To upload a screenshot or movie of the bug if at all possible do the following. Note that recording a movie will not be gone over here as many systems are different.
- After you record your movie save it to your desktop
- Fill in the relevant fields in the bug report such as title, description and steps to reproduce. Also don't forget to include build numbers.
- In the heading labeled attachments.
- Next click the upload file button and find your movie. Hit enter on it and the file will begin uploading when you click submit.
That's it. I've ben a beta tester for 6 years and about 95 percent of my bugs get seen and acted on by the apple devs. You will get a response with in 2-3 days rather then wait and hope the feedback got to them.
Thanks and acknowledgments
I'd like to thank one of my fellow beta testers for reminding me of this method for submitting bug reports. You don't need to spend any money and you have an accessible platform for reporting. By the way the bug reporter in iOs from apple's bug reporter site is very very accessible via safari on iOs. I've had the chance to submit bugs when on the go and update them when I get home from work or school. I hope this guide helps someone.