Wondering if anybody can help me with this problem.
I have an iPhone 13 mini and having trouble getting Seeing AI to work in the document, product, scene and handwriting channels.
When I try to use these channels Seeing AI loads for about a second before showing me a message that says “Sorry something went wrong. Please try again in a few moments.”
This happens every time.
This has been happening since I got the phone in January. To try and resolve the issue I have turned my phone off and on, deleting and reinstalling the app, updating to the latest iOS releases and even did a complete reset of the iPhone to no avail.
This is an issue on a cellular 4G connection or my home Wi-Fi.
Apps like Invision AI and Voice Dream Scanner work perfectly fine on my iPhone 13 mini.
Seeing AI works perfectly on my old and incredibly battered iPhone XS
I’m located in Australia.
If I had to speculate, it seems like my phone is not able to connect to the server when using these channels given how quickly it seems to give up and throw up the error message but I can’t say for certain
Has anybody else had this issue or better yet, does anybody have a resolution.
Any assistance would be very much appreciated!
Looking forward to your responses.