I got the new I Phone 6s on Friday and set it up as a new user to make sure it was a clean starting point. One of the first apps I put on the phone was KNFB reader. When I take a picture of a document, the app freezes up and the back button does not work. The only way I can get out of it is to close it in the app switcher. Than the next time I try to take a picture it resprings to the home screen. I have no problem running it with I O S 9 with my 5S, so I think it is device specific. Is anyone else having this problem with the 6S or 6S plus?
Comments
same here
same results with 6S, when taking a picture the app closes. Totally useless now on my iPhone 6S
Same here too
Yes it also crashes for me on 6s. It worked fine on 5s. I asked support and their response was they have some reports of issues with iOS 9. I actually think its hte new 6s as iOS 9 worked fine on 5s with KNFBReader. I suggest emailing a report to support@KNFBReader.com so they can have more informaiton for investigation.
Definitely device specific
Mine too. Asked a friend the day the 6S was shipped to both of us, same with him as well. Hopefully the developers will get a 6S so they can see it's more than just a "few reports with iOS 9". Hundred dollar app we can't use. Very frustrating.
Emailed devs
I usually don't like inundating developers but I did email this one to make sure they know it's not an iOS thing.
Device specific.
Hello,
I have IOS 9.0.1 on an iPhone 6 and it works fine.
It could be specific to the iPhone 6S.
HTh and good luck.
Defo device specific
Running knfb reader on iOS 9.01 on iPhone 6, all works well here :)
Hope the issue gets resolved.
Thank you RO for contacting
Thank you Ro for contacting the KNFB developers. A friend who just upgraded to the iPhone 6s discovered the issue yesterday. I am surprised and find it odd that the problem is apparently device-specific. Hopefully the issue will be resolved soon. Please keep us posted on what you find out.
Regards,
Wayne
Not really an odd issue
I'm glad I have my iPod 6, or I'd be without this app. You'd think for $100, they could at least make major efforts to fix this. It can happen with apps like this though, as the camera in the 6S is a major upgrade from the 6. SO it's not really odd, just highly annoying. The bug also seems to exist on the 6S+.
Yep, crashes on 6S Plus
One of the major reasons I upgraded was because of the better camera and KNFB. Now it's completely useless, so I guess joke's on me. For $100 I hope the dev fix it soon.
6S Plus and KNFB Reader
Thank you all for initiating this thread. I got my new iPhone 6S Plus and had not yet tested the KNFB Reader. Since reading these notes, I have tested the KNFB Reader and it does not work on my 6S Plus. I have reported it to the developers.
Morgan
Not device specific, I have a
Not device specific, I have a 6 and it's been happening here too though it used to work fine.