iOS 9 voiceover Bluetooth issue

iOS & iPadOS

Hello all. I use an iPhone 6+, and recently updated its software to iOS version 9.0.2. When I am connected to a portable Bluetooth speaker system, specifically the Bose SoundLink Mini original model and activate voiceover, the sound is diverted to the internal speaker of the iPhone. I am perplexed! The iPhone settings indicate that the Bluetooth speaker is indeed connected. Please forgive me if this is a random and silly post, as I am aging and occasionally find modern technology confusing. If I am erring in some fashion, will someone please help me and put me right.




Submitted by david s on Sunday, October 4, 2015


Some questions. Does the VO get routed to your phone while the music get routed to the Bluetooth speaker? Or does VO and the music both go to the phone speaker? In other words, what sound goes where?

If your Bluetooth speaker uses airplay, VO will route to your phone speaker while music routes to the Bluetooth speaker.

If you can provide more specifics, we can assist you better.

HTH and good luck.

Submitted by Blind man Wayne on Monday, October 5, 2015

Thanks for taking an interest in this issue. While the wireless speaker (Bose SoundLink Mini original model) is paired to an iOS device via Bluetooth, the problem occurs the instant voiceover is activated. All audio including voiceover immediately routes to the iOS device internal speaker. What's peculiar is that the iOS settings indicate that the Bluetooth speaker system is still connected (paired). The only means to get the Bluetooth speaker working again is to disable Bluetooth and once again pair the speaker with the iOS device. This same problem is occurring with my iPod Touch Fifth-Generation, and the trouble was subsequent to the installation of iOS 9.0.2.

Submitted by Blind man Wayne on Monday, October 5, 2015

Hello all. I have an update. I have determined that there is a voiceover bug. I discovered that when Bluetooth is on and voiceover is coming through the Bluetooth speaker, that if I toggle off and then back on voiceover using triple-click home, voiceover resumes through the iOS device internal speaker rather than the Bluetooth speaker. Additionally, the Bluetooth speaker indicates as still paired, and the only way to resume voiceover through it is to turn Bluetooth off and back on and re-pair the speaker to the iOS device.

Submitted by DPinWI on Monday, October 5, 2015

You are not crazy, and you are correct this is a bug. It has been raised a few times in the main iOS 9 bug thread.

You're work around is the best one I know of.

Submitted by Jesse Anderson on Monday, October 5, 2015

I can confirm similar behavior. I use two Bluetooth headsets with my iPhone and iPad. If I turn VoiceOver off, do a task, and then turn VoiceOver back on again, VO audio then goes through the iPhone, not the headset.

If your headset or speaker has a Play/Pause button, try pressing it to make VO audio return to your speaker or headset. This usually works, and you don't have to unpair and re-pair your device. If pressing the Play/Pause button doesn't work, turn your headset or speaker off and on again. One of these two options has always worked for me so far, and I haven't ever had to re-pair my audio devices yet in IOS 9.

Submitted by Blind man Wayne on Monday, October 5, 2015

Thanks Jesse for suggesting that the Bluetooth device be powered off and back on. That trick worked resulting in all sound including voiceover being routed through the Bluetooth speaker system. However, as soon as voiceover is deactivated and then reactivated via triple click home, it and all other audio is once again passed through the iOS device internal speaker rather than the Bluetooth speaker. I have to wonder if this is Apple's intention. If so, I can't really see any practical application for it.

Submitted by Buckley78 on Saturday, October 17, 2015

This work around worked for me too thank you!!

Submitted by Niall Gallagher on Thursday, October 29, 2015

Member of the AppleVis Blog Team

Hi All,

I have experienced the bug as described, but I think I may have come across another workaround.
The said workaround involves using Siri to turn off and on VO, when you are connected to a bluetooth speaker/headset.

When I ask Siri to turn off VO, the music remains playing from my bluetooth speaker.
When asking Siri to turn on VO, the music and VO output comes from my bluetooth speaker.

I'm not sure is this just an oddity, or is it an actual workaround.
Please let me know if you try this, and if it works for you.

Kind regards,

Submitted by DPinWI on Thursday, October 29, 2015

I just tried turning Voice Over off, and then on again while using my finicky Sony blue tooth headphone receiver. I did not lose the blue tooth audio routing to the device.

When I triple click Home to toggle VO, I almost always have to power cycle the receiver to reconnect to my phone.

Submitted by Holger Fiallo on Thursday, October 29, 2015

Hi, all I sent an email to apple regarding issues with Bluetooth
disconnecting from my phone when making or getting a call. Got
the following. At this time is working but for those of you who
still have issues do the following and send them what they
looking. See below. Hope this help.

Thank you for your reply. We appreciate the additional details
that you included. We would like to get stack shots to find out
more about this behavior.
Please do the following:
The next time it happens press the home button and either of the
volume buttons simultaneously.
Let up on the buttons wait a little bit (a 10 count should be
fine) then do it again.

Connect your iPhone to a computer and sync it.
The logs and stack shots will transfer to the computer during the

For Mac OS X systems:
Connect your iPhone and sync it in iTunes.
In the Finder press command+Shift+G and navigate to
If you have multiple iOS devices select the appropriate device to
get the logs from.
Compress the folder and send it to us.

For Windows system:
Connect your iPhone and sync it in iTunes.
Windows XP: the crash logs are in C:\Documents and
Settings\USER\Application Data\Apple computer\Logs\CrashReporter\
Windows Vista & Windows 7: the crash logs are in
computer\Logs\CrashReporter\MobileDevice\device name


Apple Accessibilit

Submitted by Ro on Thursday, October 29, 2015


I don't know if this will help, but I recently found out that when a bluetooth device is paired in iOS 9, there's a setting in the rotor called audio destination. leaving the device paired, you can toggle to the internal speaker and vice versa.

I haven't experienced the aforementioned bug since I never turn VO off, so I'm not sure this rotor setting will help.

Submitted by Ro on Friday, October 30, 2015

I never noticed it until I decided to pair both iPhone and iPad to a Bose speaker that can have two devices paired. If I've got music playing on the iPad, I change the audio destination on the phone to internal so I can hear VO on it.

Submitted by Frankd on Friday, October 30, 2015

In reply to by Ro

OK. Fair comment. Then at least give us the capability to custonize the feature in a similar fashion as audio ducking.

Submitted by Bobcat on Wednesday, December 30, 2015

Audio switches or routs sound from my bluetooh speaker to my wired headphones when I switch audio ducking on or off.
I upgraded direct from 8.4 to 9.2.

Doesn't matter if I turn audio ducking on or off or if it was off to start or not.

1. Open control Center.
2. Open AirPlay.'
3. Turn on Bluetooth speaker.
4. Turn router control to audio ducking.
5. Toggle audio ducking.
6. Audio switches from speakers to headphones, both in control panel and in reality.
7. I can repeat this.
8. Rebooting doesn't fix it.
9. I haven't reset my iPhone yet.

Submitted by Bobcat on Wednesday, December 30, 2015

In reply to by Ro

Thanks Ro. Audio destination fixed the problem I just reported on this page.
Audio ducking no longer switches sound from my speaker to headphones.
I had some trouble getting to audio destination in the router. But, got there after re-pairing my speaker.

Submitted by Mani on Tuesday, May 24, 2016

Sorry but I have to revive this topic. I am on iOS 9.2.3 and I use bluetooth hearing aids. I like the audio destination rotor setting to switch between the hearing aids and the internal speakers. The problem I have is that the audio destination setting does not appear when I want it to! Once it appears and I set it to say, internal speakers, the only way I can change it to my hearing aids is to reboot my iPhone 6s. This is frustrating.
Th audio destination setting does not appear on the Voiceover rotor settings. It looks like it shows up under some set of circumstances that for the life of me I can't figure.
Any ideas?

Submitted by Eric Davis on Friday, July 22, 2016

I updated my phone yesterday. I am not able to use my headset to talk on the phone. I can answer and end calls using the headset. I can't hear people and they can't hear me. The headset is a LG HBS 800. I don't usually have a bit of trouble with this device.