New iPod touch with voiceover - battery level

iOS and iPadOS

Hi, I recently purchased the new iPod touch and have noticed that even when fully charged, as soon as I unplug the iPod voiceover states 99% charged. Just wondered if anyone else has noticed this, the battery also seems to be draining pretty quickly on my device



Submitted by AnonyMouse on Thursday, July 23, 2015

Member of the AppleVis Editorial Team

Hello Elliot! There are several suggestions that I can suggest for you to try.

First, doing a double click on your Home button will open the AppSwitcher. Try closing out the apps that are currently open. There might be an app that is running and is using or draining your battery.

Second, go to the Apple Settings -> General -> Usage and check out the Battery Usage with in the app. This may show the app in question that might be draining your battery. There is a breakdown of all of the items that use and consume your battery by percentage. This is a great way if there is something running and you will get a better idea of what is happening.

Thirdly, sometime doing a hard reset might help out to get some of the gremlins out of the memory and such that may also be the culprit. So hold the Sleep/Wake button down with your Home button for 10 seconds. At this point let up and it will restart the device.

Lastly, if none of these seem to be working. You can always take your device to the nearest Apple Store and they will be glad to take a look at your device and see what is going on. They have tools that can detect exactly why your battery is draining quickly.

GoodLuck and Hope these tricks will do the trick.

Submitted by elliot2012 on Thursday, July 23, 2015

In reply to by AnonyMouse

Hi, thanks for these suggestions, I have tried all of the above but it is obviously a fairly new device, so will keep monitoring it over the next few days. Just weird how it shows 99% after coming off full charge, although I know the battery display on an iPod isn't in a percentage, but voice over turns it into one

Submitted by david s on Thursday, July 23, 2015


This has happened to me on my iPhone 6. The battery meter will show I have 80 percent then when I plug it in, it jumps to 100. Or vice versa. Plugged in it showed 100 then when I unplug it, it drops to 90.

The problem was the OS not in sync with the battery. I fixed it by doing the following.

Use your device until the battery is exhausted then try to turn it back on and use it again until the device turn off. Keep trying to turn it on and using it until it will no longer turn on. Now charge the device overnight. On my iPhone 5, I had to do this twice before it gave me correct battery readings.

HTH and good luck.

Submitted by Troy on Saturday, July 25, 2015

When I had a 4s I had this problem, the battery wasn't draining but it would say 100 percent charged until it was unplugged then went down to 99, exhausting the battery fixed it.

Submitted by Niall Gallagher on Wednesday, August 19, 2015

Member of the AppleVis Blog Team

Hi All,

I also have an iPod 6G with the same issue.
I have charged, drained, reset and charged, but the problem persists.

I would really appreciate if someone could detail the exhausting process for me.

Kind regards,


Submitted by david s on Wednesday, August 19, 2015


Exhausting simply means letting your battery completely drain before recharging. For details, see my post above. You keep turning on the device until it no longer turns on before you charge it.

HTH and good luck.

Submitted by Niall Gallagher on Thursday, August 20, 2015

Member of the AppleVis Blog Team


Thank you for your reply, I appreciate it.
My iPod has just turned off after being drained, but I'm not 100% sure on what I should do now.

If I try to turn on the iPod as normal, I think the charging symbol appears on the screen and it won't turn on.
The iPod turns itself off at 12% and doesn't turn back on.

Kind regards,


Submitted by david s on Thursday, August 20, 2015


Try to turn it on. If it turns on, keep using it until it turns off. Repeat this until it will no longer turn on. Disregard the battery meter at this point since it is not accurate. When it will no longer turn on, charge it over night.

HTH and good luck.

Submitted by Samuel J on Thursday, August 20, 2015

I just want to confirm to you that I have the exact same issue. It turns off at 12% and at this point the battery seems to be drained. Meaning, the device does not come on at all. I believe that this may be a glitch in iOS since I know of at least one other person who has the exact behavior with her new iPod Touch. The battery levels are completely off. At some points, the level falls extremely fast, then the percentage gets stuck for a really long time on a particular number, then falls quickly again. For instance, if you notice, it will stay on 14% for a long long time while you use it, prior to dropping down to 12% and then turning off.
When you charge it completely to 100% and unplug the charger, it immediately shows 99%. I have attempted various charging cycles and so has my friend, draining it completely and all, but nothing seems to have fixed the issue.

Submitted by Angel Blessing on Monday, October 3, 2016

I also have this problem as well, I am not sure if it is an IOS bug or that something is causing the problems I have an Ipod Touch 6th Gen running latest IOS version what else can i try to fix this?