Cannot use Safari on iPod Touch in iOS 8.0.2

iOS & iPadOS

After a crash requiring a restart using the home and power buttons, I have been unable to use Safari or any apps that depend on the browser. What is the least destructive way to reset the unit to correct this problem?



Submitted by Tyler on Thursday, October 16, 2014

Member of the AppleVis Editorial Team

Your best bet is to restore the device using iTunes. When you restore, iTunes makes a backup of your data. Once complete, it will ask you if you want to restore from backup or set up as new. Choose restore from backup and your data should load back on.

Submitted by chris R on Thursday, October 16, 2014

Instead of doing a hard restart as you did, try re-springing the springboard, the app that displays the home screens by pressing the power button 5 times. This seems to fix various app and voice over problems and crashes. It is the equivalent of logging off and back on again on a PC.
To be honest though, i've found iOS 8 to work terribly overall on the iPod touch, so those suggestions will only work temporarily before you get another crash, so it is down to Apple to fix the bugs.

Submitted by Carol Pixley on Thursday, October 16, 2014

In reply to by chris R

Thank you for the suggestion. I wasn't familiar with this technique of pressing the power button five times—not sure of speed, etc., but after trying this, the problem seems somewhat improved.