Exciting new times for Be My Eyes for Windows / updates

By Jessica Tegner, 16 May, 2025

Forum
Windows

Hi everyone, Jessica from Be My Eyes here.

As a part of global accessibility awareness day, we put out a new update for the Be My Eyes app for Windows that is completely rebuild from the ground up. Along with giving us a better base to build amazing new features for desktop in the near future, this new app also fixes a lot of the accessibility issues that people have reported over the last 1.5 or so years.

In addition Chat History is now also available on Desktop, so you can start a conversation from mobile and continue it on desktop (and vice versa).

The Be My Eyes Windows app can be downloaded here through the Microsoft Store

I would love to hear your feedback. Anything that is amazing. Anything you dislike. Something not working as expected? Let me/us know.

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Comments

By SSWFTW on Tuesday, June 24, 2025 - 13:25

Is anyone having an easier time logging in? Still having difficulty on my end.

By kool_turk on Wednesday, June 25, 2025 - 03:24

There was an app update, sadly, no changes here.

I still can't sign in with my Apple account.

By mantanini on Friday, August 29, 2025 - 10:30

be my eyes it doesn't work on windows when you open it a message comes out we found multiple installations and standalone and one from microsoft store but i only have the one from microsoft store. I uninstalled it put it on again and same message.
Uninstall one of the applications to avoid conflicts. Anyone with the same problem?

By blindpk on Friday, August 29, 2025 - 13:27

I have exactly the same problem as the previous poster. The app won't start, displays a message about multiple installations even though I only have the Microsoft Store version (I didn't even know there was a standalone one). I checked for updates in the Microsoft Store, but the version I've got is from today.

By kool_turk on Saturday, August 30, 2025 - 09:13

That installer is what you would call an installer stub.

All it does is redirect you to the version on the microsoft store.

By Suriyan on Saturday, August 30, 2025 - 12:54

Hello,

When I go to an image file in my folder and open it with Be My Eyes, I still get an error because the program doesn't provide any descriptions for the image.

What I can do is to go back to the home screen and upload the image file to the program instead, and then I can get the descriptions.

By SeasonKing on Sunday, August 31, 2025 - 18:45

You guys have an opportunity to make this our default file viewer app if you can make it work reliablly.
Rather than using Windows Photo viewer, I can just set BME to oepn images if it gives me a decent viewing experience, and provides descriptions reliablly, something like Seeing AI's accessible photo galary feature on iPhone. However, those crashes and small bugs need to be ironed out.
I hope your desktop apps receive the attention they deserve. I am already drifting towards NVDA's AI Content describer addon as is.

By kool_turk on Monday, September 1, 2025 - 01:59

The old version use to do that.

I haven't played much with this version, but yeah I hear you when it comes to AI contents describer.

There's a few addons now that do the same, if not similar.

Cloud Vision is another one.

I tend to go with what's kept up to date.

By Cankut Değerli on Wednesday, September 17, 2025 - 13:33

What about Mac OS Version of Be My Eyes? In spring there were some news about Be My Eyes for mac.

By Blindxp on Saturday, September 20, 2025 - 05:58

It would be beyond brilliant if this could be made possible. I read somewhere that they were trying to build app support for Intel, and whilst I lov they’re trying to do that, Intel and macOS will not coexist as of next year, which Apple themselves have confirmed. So is there really any point?

By Remy on Saturday, September 20, 2025 - 16:41

Whether on Windows or iPhone, this is a fantastic app. But can we please get the ability to prompt it before it takes a picture? There are times I want a full, vivid and detailed description, and other times when all I want is for it to lay out text in a clear way. I'd love to have the ability to create a profile for each prompt, then just switch between them as needed. imagine the time that would save everyone.

By peter on Saturday, September 20, 2025 - 20:38

Would be a nice feature. Sometimes you know before taking a photo what you are looking for. In that case, you shouldn't have to take the time to take the photo first and then have to ask about more details if the first anser didn't include information that you really wanted to know about.

--Pete