The problem in the AppStore Mac.

By Babak, 25 May, 2025

Forum
macOS and Mac Apps

Hello friends, I hope you're all doing well.
I'm writing this message again because the previous one I posted wasn't clear—my English wasn't very good, so most people couldn't understand it. This time, I'm using the help of AI to make it better.
So here's my situation: I recently became blind, and I've been using an iPhone for about two years now. It's been great with VoiceOver. Just a few days ago, I bought a MacBook Pro (it's not an M-series model). Right now, I have the latest version of macOS installed.
My issue is with the App Store. I can’t seem to download apps.
I'm using the VO keys (Control + Option) along with the arrow keys to navigate. I find the search field, type something—like "Telegram"—and then it lands on a button called something like "Telegram collection." When I press Tab, it moves to a section where I can use the up and down arrows to go through app results—like "Telegram for Mac."
My question is: how can I download it from here?
No matter what I do, I can't find the "Get" button. I’d really appreciate it if anyone could help me out.
Thanks so much to all of you!

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Comments

By Mark Carter on Sunday, May 25, 2025 - 09:54

Use the VO keys and the space keys to go into the app detail screen then use Vo shift down arrow to go into collection and the up arrow to get out of it. Navigate through the app detail screen, and you will find the get button.

By Maldalain on Sunday, May 25, 2025 - 11:19

First of all, press cmd+1 to go to the first tab, then move left to land in the search field. Type your search phrase then press return (enter in MS world). Then a collection of items appear, you need to interact with left and right arrow, or with vo+shift+down arrow. use right arrow to move through results. when you find what you are looking for, interact aggain and move to the button that says redownload or get, depending on if you have previously installed the app.