I posted a while ago on the forum about Spotify alternatives... After a while, I finally broke down and paid for Spotify Premium. Now, I am here to tackle my next challenge. I am sure that many of you are aware that the spotify app and windows/mac apps are not the most accessible; or in the case of the pc/mac apps totally inaccessible. I was just writing to see if we can make this a campaign of the month. I recently contacted Spotify support on the issue of their apps' accessibility, and their response was less than satisfactory to say the least! To me, it sounds like they will not include accessibility due to the fact that it is not a commonly requested feature... In my opinion, this is a very unethical way to conduct business! That was my interperatation... I am including their response at the bottom of this post so that everyone can hopefully understand my frustration!
Message from Spotify Support:
thank you for your email.
I apologise for the inconvenience.
Thanks for your feedback on Spotify.
We're always looking to improve Spotify with bigger and better features so we do listen to all of the ideas we get. Sadly, we can't get round to adding them all but we do our best to act on the most popular requests.
And since we opened up Spotify Apps to third party developers there should be lots more features coming in soon that we're sure people are going to love.
I'm looking forward to hearing form you.
Have a nice weekend!
End of message
I left out the name so that I wasn't giving out someone's name