Following upgrading my iPhone X are 2 iOS 14 The Disney+ app is not accessible to me. When I open the app it just reads the status line and will not read anything else on the screen. When I turn VoiceOver off and ask for the family to use it it works fine. My wife has an iPhone 11 and doesn’t have a problem. Is anybody else with the eggs are having this issue?
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Disney Plus Iphone XR
Hi, I can go on the app and look through titles to watch, I haven't tried cliking on anything though. Do you have the latest update of the app?
Is Screen Recognition On?
Hi Brian,
I don't use Disney+, but based on your description of the issue, I wonder if VoiceOver's new "Screen Recognition" feature is on. Go to Settings> Accessibility> VoiceOver> VoiceOver Recognition and be sure Screen Recognition is turned off.
FixeD!
ThankS. Screen recognition now off