YouMail Voicemail & Spam Block

Last modified
Friday, February 14, 2020
Category

Description of App

YouMail stops robocalls - almost 1 billion calls to date.

YouMail is 100% FREE. It replaces your iPhone visual voicemail with an award winning service that also delights callers and makes you more productive:

- Automatically STOPS ROBOCALLERS and TELEMARKETERS by playing them a “Number Out of Service” greeting. Our robocall blocker takes you off their lists and stops them from calling you from ANY number they might use. YouMail knows well over 100,000 bad phone numbers at any time. No need for you to block calls one at a time or use a call blocker.

- Lets you effortlessly BLOCK OTHER UNWANTED CALLERS, like your ex- or a sales person who just won't get the hint. You just enter their phone number and they'll hear "out of service" too and be out of your life forever.

- Provides a BETTER VISUAL VOICEMAIL service including basic voicemail to text. Get a giant voicemail inbox, accessible on phone, tablet, or computer, with messages stored permanently and with insanely great caller ID. Even get voicemail to e-mail and the ability to forward and reply to voicemail by e-mail to TXT.

-DELIGHTS CALLERS THAT MATTER by greeting them by name or custom greeting, including choosing from 1000s of pre-recorded greetings. Your important callers won't feel they’ve fallen into a voicemail black hole!

-Helps KEEP YOUR CONTACTS UP TO DATE by responding instantly with an automated TXT/SMS to ask callers to provide and update their contact info.

- Includes EFFORTLESS FREE CONFERENCE CALLS. Just tell people to call your cell and press 8 at the voicemail greeting, and you tap to join. No lengthy, funny numbers. No pins.

YouMail has answered over 6 billion calls from half the phones in America!

Optional features extend the service significantly:

- GET A SECOND PHONE NUMBER you can give out that include free calling and texting, plus all the other great YouMail features.

- APPEAR MORE PROFESSIONAL by greeting callers by name and with any message you want, recorded by our professional voice talent.

- SATISFY IMPORTANT CALLERS even when you can't answer. Callers can press 0 to get connected to your business partner, assistant, or another phone. There’s even more advanced call routing features with full PBX extensions and find-me follow-me functionality. Even set it up so others can automatically get a copy of your messages to handle them when you can't.

- DON'T LOSE BUSINESS because you're busy. YouMail can automatically respond instantly with a text message sending callers to a full mobile landing page with even more information about you and your services, and provides them other ways to contact you.

- PROTECT YOUR PRIVACY by. forcing blocked or unknown callers to reveal their number to leave you messages.

- CONFERENCE CALL RECORDING provides effortless shareable recordings of all your conference calls.

This is a MUST-HAVE service for small business professionals or entrepreneurs who rely on their phone for new business. Let YouMail help manage your calls while you focus on talking to customers and prospects.

Try YouMail’s free automated virtual receptionist today. It now works on your iPhone and your iPad!

NOTES:
• COMPATIBLE with AT&T voicemail, Sprint voicemail, T-Mobile voicemail, Verizon voicemail and many more!
• NOT COMPATIBLE with some prepaid mobile plans and only works with carriers in the US and Canada.
• Sign up for FREE to see if YouMail works with your carrier.
• To use YouMail, you must forward missed calls to YouMail with carrier-specific forwarding codes.
• If YouMail doesn’t fit your needs, deactivate forwarding BEFORE you delete the app, otherwise your voicemail will NOT be re-routed back to your carrier.
• Continued use of GPS running in the background can dramatically decrease battery life. YouMail runs GPS in the background to enable you to see your location at the time you missed a call. This feature is not enabled unless you grant permission.

Version

4.7.8

Free or Paid

Free

Apple Watch Support

No

Device(s) App Was Tested On

iPhone

iOS Version

12.3.1

Accessibility Comments

AppleVis Editorial Team Note: Made adjustment to the accessibility rating based on comments by other users. Original User Note: This app is 100 percent accessible as far as I can tell. see my usage comments below

VoiceOver Performance

VoiceOver reads most page elements.

Button Labeling

Most buttons are clearly labeled.

Usability

There are some minor accessibility issues with this app, but they are easy to deal with.

Other Comments

When you play a voicemail or greeting or when you record a greeting you will be put in handset mode. there is a speaker off button you can hit but all and all the app is very usable and fun to use. and you can even upload your bgreetings to the site. custom greetings are a bit of a pain to set up but it is doable.

Developer's Twitter Username

@youmail

Recommendations

5 people have recommended this app

Most recently recommended by KE7ZUM 1 year 1 month ago

Options

Comments

Submitted by JP on Sunday, September 16, 2012

This looks like it is a useful, fun little app. My problem is that after I install itand dial the "Activate" number it just gives me an unknown error. Have contacted the developer, so will see if this is fixable. I hope so because I find the native voice mail app frustrating as I can't hear VO through the louder voice mail voice.

Submitted by Melissa Roe on Sunday, September 16, 2012

Hello, Did you dial the youmail activate that was put into your contacts list? That's how the calls on your IPhone are forwarded to your youmail instead of the IPhone's voicemail. You might also want to listen to the podcast I submitted about this app. Remember, go to your contact list, find youmail activate and call it. The number is just a long set of numbers, like a ocde. Once you call it, you'll hear a series of little dial tones and then the call will disconnect. From now on, all your voicemails will be forwarded to youmail. If you want to go back to the original IPhone voicemail, find the youmail deactivate in your contact list and dial that. I hope this helps. Take care, Melissa

Submitted by JP on Monday, September 17, 2012

In reply to by Melissa Roe

Hi Melissa and thanks. Actually I did try to dial the Youmail Activation number from my contacts list and just received an "unknown error" message. I even went to their support page and tried to follow their suggestions their which didn't help. So now I will wait and see how quickly they respond at Youamil support and if they can solve the problem. I'm wondering if they have given me a wrong number for my region or cell provider. I noticed their are different numbers depending on which provider you are with. Unfortunately I am in Canada and none of the providers shown on their website is mine. Although they do list my carrier on the app. Thanks again for the suggestions. JP

Submitted by JP on Tuesday, September 18, 2012

Well I finally got it worked out. For anyone who uses Fido Canada the process to get Youmail up and running is a long one. I spent most of the day working on this and I would imagine it is the same for Rogers and other Canadian carriers. Anyone who needs help with Fido can let me know and I will walk them through the process. It is a good app once you get it going. Thanks again Melisa for the podcast. JP

Submitted by KE7ZUM on Wednesday, September 19, 2012

In reply to by JP

Iv'e been using this app since may of last year and I have since quit using at&t's voice mail feature. Now every time I'm in class I can tell them by changing my greeting. or if my phone or I am sick. lol! I can even have custom greetings for my family, students, what not.

What's New in Version 2.6.19 - Better "Smart Greeting" for businesses. - Improved security - Various enhancements and bug fixes.

Submitted by Mark SARCH on Tuesday, November 26, 2013

In reply to by Mark SARCH

Updated Nov. 25/ 2013 Version 2.9.42 What's New in Version 2.9.42 · Voicemails downloaded during push, so faster to play · Simple form to contact support · Improved “message details” page layout. · Improved transcription view, including ability to “rate” transcription quality · Easier to set up auto-replies · Easier access to privacy guard and auto forwarding · Various bug fixes around contacts and greetings

Submitted by tech_geek1 on Saturday, January 31, 2015

Hello, I know that the Youmail app was recently updated to version 3.2.54. Has anyone tested this for VoiceOver accessibility? Judging by past comments, it sounds as though the app should be accessible; however, I just want to confirm this before downloading and getting started with it.

Submitted by The Blind Advo… on Sunday, July 14, 2019

The app is mostly accessible. If you upgrade to the professional plan and edit the auto-attendant menu, the links are not labeled. They listen to your feedback. The best way to reach them is by emailing them at support@youmail.com or calling them at 800-374-0013.

Submitted by gailisaiah on Monday, July 15, 2019

Hi Melissa, You have a podcast on this app? Would you post a link. Could not find it on Applevis. Thanks so much!

Submitted by Holger Fiallo on Monday, July 15, 2019

There is a nice and accessible app that prevents calls that you do not want. $4.00.

Submitted by gailisaiah on Monday, July 15, 2019

Is this app primarily if your iPhone is a business phone? Will it be beneficial to a personal cell phone user? Thanks.

Submitted by YouMail on Tuesday, July 16, 2019

In reply to by The Blind Advo…

Hello! We appreciate your feedback; thank you for reporting that bug. We'll make sure to pass it on to our developers. And yes, we try to be as responsive as possible at support.youmail.com (via Live Chat or email) as well as at our support phone line. If you ever have any other feedback about accessibility in particular or the app in general, we'd love to hear it! Thanks again!

Submitted by YouMail on Tuesday, July 16, 2019

In reply to by Holger Fiallo

Hello there! YouMail is a free alternative that we'd love for you to try out! If you did and found any bugs with its accessibility, please let us know. We're always looking for feedback and would love to hear from you as to how we can best serve you. Thank you for your consideration!

Submitted by YouMail on Tuesday, July 16, 2019

In reply to by gailisaiah

Thanks for your question!

Our app will definitely be useful to the everyday personal cell phone user. Our free app is geared toward users who just use their phones for everyday use and not necessarily business. In the free version, you get our strong and effective call blocking which stops spam robocallers from ringing your phone and leaving you a message, our Smart Greeting which greets each caller by name, our cloud-based inbox, personalized greetings (so your family can hear 1 greeting, your spouse another, and coworkers another, etc.) auto-reply which sends texts to your callers who leave voicemails, and more.

There are many paid features for business users, so if you'd like to learn more about those, let us know and we'd be happy to answer any questions!

Submitted by Jesus R on Tuesday, September 3, 2019

Now blocks robotexts, not just robocalls.
- More customization of robocall blocking
- Improved voice over accessibility actions for message and history lists
- Other bug fixes and improvements throughout
- Please rate us if you like the app and these improvements!

Submitted by Jesus R on Tuesday, September 3, 2019

Hello,
Just wanted to update people on the status of this app. A couple of weeks ago I contacted support because I found I could not swipe in the folders that contain messages, at least not with VoiceOver.
The update from yesturday fixes this, and I can now find the message i want to move or delete, and flick up or down to find the action I want to do.
There is still a bit of a problem when selecting more than one message though. After tapping the edit button, and selecting messages, VoiceOver will not report which messages are selected, and which are not. For example, saying selected on the messages that are highlighted, and reading the other ones as normal. This would help when trying to handle more than one message.
They did a great job on this update, and I hope they keep it up.

Someone asked if this would be useful as an every day user, and I think it is. The robo call blocking is great for a start, and it has really cut down on the number of robo calls I get over the past few months I've started using it. I don't know if its the tones they play before the out of service message starts to play, but I don't get nearly as many spam calls as I used to.
I am also hard of hearing, and sometimes listening to a voice message as more than I can handle at the end of a day. Reading what a message says in braille or listening to it word by word with speech is much, much, much easier than trying to listen to a message over and over again, to gather what it has to say, sometimes playing with the volume buttons all the while.
iOS has the ability to transcribe messages as well, but i find YouMail dues a much better job at this, not using the underlines scattered throughout the message, and putting periods or camas using the gaps in the message's wording makes for a much better reading experience.
Thanks again for a great app, and a great update!

Thank you for sharing our updates! And yes, if you or anybody has any questions, don't hesitate to give us a call at (800) 374-0013. Make sure to rate us in the app stores if you like our updates!

Submitted by YouMail on Tuesday, September 3, 2019

In reply to by Jesus R

Thank you very much for your review and feedback of our newest update! We're thrilled to hear that our updates improved the app for you and that you think our app is useful for the everyday user. Thank you also for the feedback about selecting more than one message. We'll look into that issue and work to resolve it.

As we've said before, we're always looking to make our app more accessible and identify and resolve any bugs as soon as possible, so your feedback is invaluable to us!

Updated: 9/3/19 4:11 PM (PST)
Hello again! One of our developers took a look at the issue you described (selecting multiple messages) and it seems to work on our end when we tested it. If you'd like, you can call our support team at (800) 374-0013 and we can try to learn more and help you out (we also have Live Chat and email if you'd prefer those methods).

Hi, thank you for being so quick to reply to these comments.
I don't know what happened, but when I started the app today, selecting messages works as expected.
My phone was acting up earlier that day, and I restarted it, and everything works good now.

Submitted by YouMail on Wednesday, September 4, 2019

Our pleasure, Jesus! We're glad to hear that it's working now. If you ever experience any other bugs, feel free to let us know here or at support.youmail.com or on Twitter (@youmailsupport).

Submitted by Jesus R on Wednesday, October 2, 2019

• Now blocks robotexts, not just robocalls. More customization of robocall blocking
• Improved voice over accessibility actions for message and history lists
• Other bug fixes and improvements throughout

Submitted by Niki on Wednesday, October 23, 2019

Hi I just tried setting up an account and the app crashes when I try to put any information into the text fields. Also, I try typing with voiceover on and it doesn't put in what I type, it just makes noises. I had an account several years ago but I changed email addresses since then.