The relevant Apple Support and Community pages do attribute the extensions being greyed out/dimmed to restrictions caused by configuration profiles or Screen Time settings but do not provide sufficient information.
You're right that configuration profiles or Screen Time settings are often behind this, but when the standard support pages don't cut it, it's worth exploring a few other avenues.
First off, double-check your Screen Time settings. If there are any content and privacy restrictions active, they might be blocking the extensions. These settings can sometimes be the silent gatekeepers to such features.
Another thing to consider is whether you have any configuration profiles installed, particularly if your device is managed by an organization or if you've installed apps that require these profiles. These can also impose certain restrictions. You'll find these in the general settings of your device.
No, it's my own personal device, and I used to use extensions on this very device a while ago. I don't really recall making any substantial changes to the privacy settings or installing a profile that may be the culprit.
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You're right that configuration profiles or Screen Time settings
You're right that configuration profiles or Screen Time settings are often behind this, but when the standard support pages don't cut it, it's worth exploring a few other avenues.
First off, double-check your Screen Time settings. If there are any content and privacy restrictions active, they might be blocking the extensions. These settings can sometimes be the silent gatekeepers to such features.
Another thing to consider is whether you have any configuration profiles installed, particularly if your device is managed by an organization or if you've installed apps that require these profiles. These can also impose certain restrictions. You'll find these in the general settings of your device.
I know where to look for configuration profiles.
No, it's my own personal device, and I used to use extensions on this very device a while ago. I don't really recall making any substantial changes to the privacy settings or installing a profile that may be the culprit.