Skip to main content
Home

Main navigation

  • Apps
  • Forum
  • Blog
    • Podcast
    • Guides
    • Hardware & Accessory Reviews
    • Bug Tracker
    • Developer Resources
  • Log in

Breadcrumb

  1. Home
  2. Forums
  3. Other Apple Chat

iTunes 12.9.3 for Windows have problems with menu bars and screen readers

By Anders Boholdt-Petersen, 3 February, 2019

Forum
Other Apple Chat

Hi everyone

I hope that I post to the correct forum. If I not do that, you are very welcome to move my post to another forum.

After I have installed iTunes12.9.3 on my Windows computer, I not longer can find the menu bar when I press on the left ALT-key with my screen reader. My screen reader is JAWS for Windows version 2019 and NVDA.

Have any person also the same problem, if yes, can I so post the problem to the Apple Accessibility team, since the problem is in iTunes?

Thanks for your answer.

Regards,
Anders

Options

  • Log in or register to post comments

Comments

I have to hit alt and a letter had to do this for a few versions

By Jennifer Kent

4 years 1 month ago

Hello,
I have had to hit alt and for example f for long time now to bring up the menu bar using jaws 2019 and itunes is a mess with windows and screen readers in general these days who agrees. It seems that Apple cares nothing for windows accessibility of itunes and icloud. We need to bring this up with apple I have and seem to get no where any advice is appreciated.

Yes, I've got similar problem

By Debbie

4 years 1 month ago

I'm running JAWS 2018 and since this update, no matter what key I press, I get the message "unknown script call to ..." e.g. Unknown script call to the tab key. It's made the web site absolutely unaccessible.

If you can get any progress from IOS developers, I for one, would be very grateful!

iTunes

By Holger Fiallo

4 years 1 month ago

I find it to be inconsistent. I press alt and move around with arrow but can not move to all of the menues. Using current jaws and iTunes and W10.

More Like This

What is the best app if I will editing Word-documents and spreadsheet on a iPhone (Forum Topic)
Best accessible program to clean up on iPhones (Forum Topic)
The Play-Fi app for iOS and accessibility with VoiceOver (Forum Topic)
Can an iPad replace a laptop for writing text (Forum Topic)
Accessibility in the Primare app for music streamers (Forum Topic)
Can I use Google Chromecast with VoiceOver (Forum Topic)
Notifications not working with the Overcast app; and is there help documentation for this app? (Forum Topic)
Recommended apps for 2-step verification in connection with login to Facebook etc. that work with VoiceOver on iOS (Forum Topic)

Site Information

  • About
  • Club AppleVis
  • FAQ
  • Contact

Unless stated otherwise, all content is copyright AppleVis. All rights reserved. © 2023 | Accessibility | Terms | Privacy