iMessage randomly shutting off

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Does anyone know how to fix the issue where iMessage randomly shuts off and all of your messages send as texts? Facetime does not work in this case either. People have shut both off and turned them back on and then rebooted the phone. Does anyone know of any other fixes? Thanks.

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Submitted by Usman on Friday, February 6, 2015

when you say that people have shut them off and restarted their phone, are you saying that this suggestion is not working for you?
Moreover, have you insured that you're online via wifi or cellular connection?

Submitted by Niki on Friday, February 6, 2015

It works on and off. This happens to people at random.

Submitted by Usman on Friday, February 6, 2015

Can you provide a bit ore information such as how to possibly replicate this issue, the device being used, IOs version, etc? I have never had this kind of issue so can't really say any more.

Submitted by Niki on Friday, February 6, 2015

In reply to by Usman

Not sure of the iOS version. But sometimes when I sent an iMessage to someone it hesitates for a few seconds and then sends the message as a text. I can't even facetime the person either.

Submitted by Usman on Saturday, February 7, 2015

Hi,
Have you verified that the person you are texting uses an apple product? I know it sounds like a silly question, but quite frankly, there isn't much else to go on as you're not providing a whole lot of background info.