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I can't use my apple ID

By Gabriela, 8 August, 2016

Forum
Other Apple Chat

Hi, I have created a new apple Id but I don’t have any credit card. I can’t enter the app store because I have to feel in the gab with a code for ITunes gift cards and ITunes gifts. On my IPad there is no a choice not to use a credit card. I tried to solve this problem through ITunes on my computer but there is the same situation. When I enter the web-site www.icloud.com my computer is freezing. It is very hard to do something. When I open the settings there is a combo box with 3 elements but neither jaws nor nvda read the element I need. The element which allow not to use a credit card. Could you give me a piece of advice what I have to do in this situation?

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Apple ID

By Maya Pureseva

6 years 7 months ago

Hi, maybe this will help you out:
https://appleid.apple.com
I have another problem, I've created a new Apple ID for someone who doesn't have ITunes or a computer. After I sign in for purchasing something, their IPhone said I needed to view my Apple ID to fill in all the info. I fill everything in but it still gets stuck and tells me that some information is missing and is underlined in red, I keep running in circles. Perhaps I should try to sign in there from my own ITunes for the first time and get it set by making some purchase, maybe there's another way out. Thank you.

Can not use my Apple ID

By BlackCat

6 years 7 months ago

Recently I upgraded from an iPhone 5C to a 6S and encounter this problem:
When I want to purchase an alert tone from iTunes I receive the message: "No credit card on file."
Under the option: "Add a card" I fill in all my card details correctly using my iPhone 6S, but afterwards received a message:
"This card can not be updated." My Master card only expiard only in March 2017. I tried using my Win 7 computer and iTunes 12.4.3 for this, but receive the same message. Many times my computer freezed up and I'm using the latest versions of NVDA and Window-Eyes 9.5.1. I tried to create a new Apple ID, but the same thing happened as mentioned above.

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