How do I Get a Refund for an Inaccessible App?

Other Apple Chat

How you get a refund on an app you purchased with an iTunes card that is not accessible?



Submitted by Michael Hansen on Sunday, June 18, 2017

Member of the AppleVis Editorial Team

Hi there,

If you're in the U.S., probably the easiest option, if you are able to, is to call Apple Accessibility at 877-204-3930. I'm sure there are other ways to get a refund, but this seems like the easiest route.

Submitted by themusicman08 on Sunday, June 18, 2017

You will need to speak to someone at the Apple accessibility line and also tell them how long you've had the app. Unless the purchase has been the most recent purchase. Also tell them you used a gift card to make the purchase.