Can't update or delete Itunes

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I am unable to update to ITunes 12.3.1. When the update process gets to about 81 percent, I receive a message that says, "The feature you are trying to use is on a network source that is unavailable". I have tried to unstall ITunes from the control panel, but I get the same message when attempting to uninstall ITunes. Please help me to get this problem solved. Thanks in advance for your help.

Dennis Hoffmann

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Comments

Submitted by david s on Monday, November 30, 2015

Hello,

What version of Windows are you using? Do you have admin rights? Is your PC on a network?

Submitted by Mister Kayne on Friday, April 1, 2016

I am very frustrated with the whole update experience. I couldn't even get to the download link this morning. It takes me to the apple website and has a link that says Download iTunes and that does nothing but refresh the page and give me more marketing information as to why iTunes is a must have and your kidney is worth nothing. Do you have a direct download link for it? Check if you have admin rights on your computer. This should be under Control Panel; User accounts