What's going on with signing into Apple on a computer?

Submitted by Siobhan on Wednesday, May 26, 2021.
Forum
macOS & Mac Apps

Hi. I'm putting this in here, seeing as I used a Mac with the prior build on it. When I signed into the appleid.apple.com to check on a problem, this is what happened. The email went fine. When I entered the password, it made that weird "You put in the wrong password" sound. When I clicked cancel, I was then back into another password box where after entering the exact same thing, this time I got the device notifications to enter the six digit code. So what's the hold up? I don't understand why when I put in the password, it acts weird but press cancel, enter the same characters it works. Anyone experience this?

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Submitted by Kevin Shaw on Friday, May 28, 2021

Hi Siobhan,

I've experienced the same thing with signing into a couple of iCloud IDs I use. First issue is the modal dialog on the web not being properly focused in VoiceOver. After interacting, I get the same password field. This past time however, I was asked to put in the password for my Mac instead of the password for the iCloud ID. This seems to be a bug with Apple's authentication service and not with VoiceOver.

I did have success with ignoring the prompt to sign in with the default ID Apple presents you with. e.g. "Do you want to sign in with user@icloud.com?" Clicking no, I can sign in with the same e-mail and password. I get an invitation to trust the browser. This process appears to work fine with the tab key or VoiceOver navigation.

Good to keep an eye on this.