Skip to main content
Home

Main navigation

  • Apps
  • Forum
  • Blog
    • Podcast
    • Guides
    • Hardware & Accessory Reviews
    • Bug Tracker
    • Developer Resources
  • Log in

Breadcrumb

  1. Home
  2. Forums
  3. macOS and Mac Apps

Please help with reading Apple mail in Mavericks

By ray h, 29 October, 2013

Forum
macOS and Mac Apps
All, In the Mountain Lion version of OSX, reading mail was a breeze. In the messages column group, simply pressing VO-J jumped to the message content, saying jump to text, and you could read the text of the message with the cursor keys. To jup back to the message column pressing VO-J went back, as did pressing backspace to delete the message and jump to the message column group. Now , the behavior is totally different. When I press VO-J, as it did before it says "jump to text" but it doesn't work. Sometimes it says it is interacting with embedded items, but pushing cursor up or down simply reads the message list and not the text of the message. Any help? Anyone experiencing this?

Options

  • Log in or register to post comments

Comments

Hi. this is still working as

By Maria

9 years 5 months ago

Hi. this is still working as expected for me. I didn't change any settings. I hope you can get this resolved.

classic layout

By Siobhan

9 years 5 months ago

In reply to Hi. this is still working as by Maria

Hi. I don't remember where it is, I'll look tomorrow but somewhere in the iptions is the checkbox saying use clasic layout? I didn't have it checked. If yours is somehow try to uncheckit. Or perhaps just check then uncheck to se if thathelps. I'm sorry if this doesn't make sense. It'slate.

thanks much

By ray h

9 years 5 months ago

In reply to classic layout by Siobhan

Siobhan (and all others on this site) you are the best. It is in mail, preferences, view and then classic layout needs to be checked. Now works like a charm. Ray

I spoke too soon

By ray h

9 years 5 months ago

In reply to thanks much by ray h

While reading mail and jumping back and forth using VO-J after checking the "classic view," box under Mail, preferences, view; mail is still a disaster. I can't get the messages group column to read correctly, I can't jump back and forth with VO-J and many emails with attachments won't let me open or save the attachment. I have turned the "classic view" checkbox on and off and tried several other fixes. No luck. Any more thoughts? I'm finding this and a few other Mavericks "improvements" quite frustrating.

reading mail

By JimInTexas

9 years 5 months ago

In reply to I spoke too soon by ray h

I had to turn off classic view to get it to preview a few lines of mail but once I did that it worked better. I am having problems with the iMap interface and gmail so am thinking about doing pop mail again. I can open attachments if my vo cursor is on the part that says embedded. It will even work with command-y for quick look. Jim

Using mail without classic view checked

By ray h

9 years 5 months ago

In reply to reading mail by JimInTexas

By unchecking the "classic view" under preferences-view, I can make mail much more useful. In this way, you interact with your mail list like any other table and using VO. It does, as Jim says, read the first few lines of the message; if you want to read more, press command-O and the message will open and you an interact with the text just as in any other application. Not nearly as good as jumping back and forth with VO-J as was the case in Mountain Lion. I am also having a struggle with attachments. While every email with an attachment shows up properly on my iPhone 4s (so I know the attachments are there) only about half of the emails in Apple Mail show the attachments and, even when I know an attachment is there, using the file menu the "save attachments" option is dimmed. Have others experienced this? Any solutions? As I use mail very heavily, I am currently disappointed with the Mavericks upgrade. Ray

Perhaps you need to contact

By Greg T Kelchner

9 years 5 months ago

In reply to Using mail without classic view checked by ray h

Perhaps you need to contact Apple accessibility about this. I'm currently on the fence about upgrading to Mavericks and your experiences with not being able to download attachments worried me a bit. It's not like I receive attachments all the time… But when I do I would certainly like the ability to retrieve them.

More Like This

accessing attachments on mavericks (Forum Topic)
VoiceOver focus is lost after pressing VO-J from the table in System Settings (macOS Bug Report)
How to add widgets on Big Sur? (Forum Topic)
Question about moderating Zoom meetings using the Mac (Forum Topic)
Assigning hotkeys to styles in Pages for Mac (Guide)
The Mac's Mail app Explained (Guide)
The Mac's Messages App Explained (Guide)
How to create ringtones with iTunes on the Mac? (Forum Topic)

Site Information

  • About
  • Club AppleVis
  • FAQ
  • Contact

Unless stated otherwise, all content is copyright AppleVis. All rights reserved. © 2023 | Accessibility | Terms | Privacy