New Mac User Questions

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i just purchased my first Mac. It is an M1 Air. i can't play music because I am not authorized. I am not able to read pdf attachments using preview. I have an 8tb hard drive that was formatted and filled in windows using xfatwhich I would like to be able to use on the Mac. How can I do this. If I can't what do I do to make my windows data available to me. Finally, why am I being charged for apps such as Sonos Controler and Drop Box that are free on the IPhone and PC? Thanks and sorry for all the questions.

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Submitted by Carlos Taylor on Thursday, November 19, 2020

I'll attempt to provide some thoughts.
1. i can't play music because I am not authorized.
Did you sign in to your apple account in the music app? From the Music app, navigate to the account menu and make sure you are signed in. If so, you might investigate the authorizations within the account menu and see if you can figure out what's going on.
2. I am not able to read pdf attachments using preview.
This is a bit vague. Can you provide more information as to what happens when you open a pdf file?
3. I have an 8tb hard drive that was formatted and filled in windows using xfatwhich I would like to be able to use on the Mac. How can I do this. If I can't what do I do to make my windows data available to me.
Again, a little more information would be helpful. Is this an external hard drive? Do you have the proper cables to connect it to the Mac? If so, what happens when you attach the hard drive to the Mac? At best, you might be able to access documents and multimedia content. You won't be able to access software applications natively on the Mac.
4. Finally, why am I being charged for apps such as Sonos Controler and Drop Box that are free on the IPhone and PC? Thanks and sorry for all the questions.
I have no knowledge of the Sonos app, but I've never paid for the dropbox app on Mac. How are you attempting to obtain the app? I downloaded dropbox from the dropbox website. You typically just sign into the dropbox app with your dropbox account.

Submitted by Joe on Thursday, November 19, 2020

Club AppleVis Member

Sonos app is free however you need to download from Sonos not the App Store. The app that your seeing in the App Store isn't from Sonos but from another Dev. The Mac App Store is similar to the window store in that you can find some apps but a lot of apps reside outside the store on the web.

Submitted by John Diakogeorgiou on Thursday, November 19, 2020

In reply to by Carlos Taylor

Thanks for your reply.
As far as the drive goes, its an external drive inside an OWC two drive enclosure. The drive closure is USB C. So I have a cable going from the enclosure to the Mac. The drive is formatted as xfat and just has books which are generally zipped, ripped music in mp3, m4a, and flag. It also has movie tracks and pictures. No apps.
I will look on developer web sites for apps.
i think I know how to fix the music problem.
Finally for the preview. I received a pdf file as an attachment. I clicked on it to open it. It was opened as a preview. The file had four pages in it. I was able to navigate between the pages but not able to read or them. The only way I could perform these tasks was to open the attachment in word.
Thanks!

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