Mac Mail dropping SMTP Settings since upgrading to El Capitan

macOS & Mac Apps

Hi All,

I am looking for a fix to a problem that I am having with the native Mail App on my MacBook Pro, running OSX 10.11.1.
Since upgrading to El Capitan, the Mail App won't save or remember the outgoing SMTP Settings. Every time I restart Mail, I need to go into preferences and re setup the outgoing Mail server information before any mail can be sent.

I've no idea why this is happening.

I have confirmed all my settings with my ISP, and once setup, Mail works fine. I have even had my ISP log into my system, check the settings and confirm that it is not their issue.

So, does anyone have any idea what can be done about Mail forgetting SMTP settings on closure? Any help appreciated.





Submitted by dvdmth on Monday, November 16, 2015

Club AppleVis Member

I know this was an issue in 10.11.0, but Apple was supposed to have fixed it in 10.11.1, or at least it was mentioned in the release notes.

For me, my iCloud account lost its settings, but not my other accounts. I haven't used the Mail app since upgrading to 10.11.1, so I don't know if I still have the issue or not. I normally use the Mail app on my iPad, which does not have the issue.

Submitted by Seanoevil on Wednesday, December 2, 2015

I am yet to find a solution to this, so i thought I would "Bump" it back up the list.
Any help appreciated.