a user new to using the mac was fiddling around with his macbook air the other day, and managed to do something which has caused all keys but the k and the l key not to work. I.E during entering the password and with voiceover off the K key and the L key work just fine, but turn on voiceover and they won't work at all.
Could it be that the vo that is ctrl option are locked? but then how and why do other keys work.
Any assistance regarding the matter is welcome.