help with free version of folx download manager.

macOS & Mac Apps

hi all, I hope your all well I'm running the free version of Folx, I'm having a strange problem when I go to download files from a website after a few seconds folx tels me that the file is 1kb and that the task has finished no matter what size the file is. then when I check my downloads folder I find that that folx has only downloaded 1kb of the file.

any one got any thoughts on what the problem could be and how to fix it? your help with this problem would be most welcome, kind regards trey.