WhatsApp issue when playing audio messages

Forum
iOS and iPadOS

hi. when recording an audio message on watsapp, and you want to listen to the message before sending it, the play button isn't clearly labelled using VoiceOver. VoiceOver announces the button as PTT button, instead of play button. I've reported it quite a few times to watsapp, but they've not fixed it yet. is anyone else having this issue? also, when seeing how long your message is, there is a missing element when using VoiceOver, VoiceOver just makes a clicking sound.

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Comments

Submitted by Dawn 👩🏻‍🦯 on Saturday, May 14, 2022

Hello. While I don't use WhatsApp, I have heard about recent issues. A nasty bug where if you play audio messages, then lock screen, the app crashes. Jonathan Mosen was talking about that on his podcast last week. Here's the suggestion he gave for getting bugs with this resolved. WhatsApp is owned by Faceboo, so, you may want to reach out to the Accessibility team there and let them know about these problems. They've got a contact form on their Fb. page, so, I'd fill it out.

Submitted by Lielle ben simon on Saturday, May 14, 2022

Hi, I don't expierince myself, but there is one possible to try to solve it.
There is an e-mail address for WhatsApp to accessibility support.
you can write to them.
the maile is: accessibility@whatsapp.com

Submitted by Apple for all on Saturday, May 14, 2022

hi. to be honest, I've not come across the crashing issue, that must be annoying though. I've reported the issue to WhatsApp support, but the issues not been resolved yet.

Submitted by Apple for all on Saturday, May 14, 2022

hi. thanks for the email address. I did email them a while ago but they didn't fix the issue yet. maybe if other people are having the same issue, if they email them too, maybe they'll fix it quicker.