VoiceOver Volume Randomly Diminishing in iOS 8

iOS and iPadOS

Hi. Using IOS8 on an iPhone 5S. I have selected the Alex voice and managed to tget it speaking, however, volume randomly decreases when I am using my device. I have volume in the rotor and it is at 100% I increase the volume again, with the bottuns on the side of the phone, but it subsequently decreases again shortly afterwards. Has anyone experienced this and, if so, are there any recommended workarounds?



Submitted by Michael Hansen on Wednesday, September 24, 2014

Member of the AppleVis Editorial Team

Hello Charlie,

I can confirm this problem under iOS 8 on an iPhone 5S. I thought it was a hardware issue on my end, so I'm glad to hear I'm not the only person experiencing this issue. I even had it happen on an iPhone 6 Plus once or twice, but it seems better on that device.

Submitted by alex wallis on Wednesday, September 24, 2014

Have you emailed apple with the steps to reproduce the issue? it would be a good time as they are testing ios 8.0.1.


I have reported this problem to accesibility@apple.com and got the following response.


Thank you for your email. So far we have had no other reports of this behavior. Can you provide any addiitional details?

We’re unable to provide in depth troubleshooting at this address but you may want to try restoring your phone to

factory default settings and see if the issue persists.