Voicemail playback issues

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iOS & iPadOS

I’m having issues playing back voicemails from my iPhone. The message will start to play through the earpiece, then it will play through the speaker, then back to the earpiece… Or sometimes it will just stop playing randomly. The same thing happens when I try to use my AirPods to listen to the message. When I turn off voiceover, it plays back normally. Is anyone else running into this issue? Thanks

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Submitted by Pyro2790 on Thursday, July 4, 2019

Not sure if this will help and it is a work around. I am not experiencing the exact thing you are, but for some reason I can only listen to a voicemail once on my phone. What I do is swipe down on the voicemail and select share. I then send it over to my email address. I open the email and listen to the attached file. I can play it back as many times as I want without difficulty. I wonder if your issue is just in the phone app as well. I realize this is an inconvenience especially if you have a large number of voicemails, but found this is a good work around to be able to review voicemails as many times as needed.