I would appreciate some assistance with a VoiceOver problem on a Fifth Gen iPod Touch.
I gifted my Mother the latest iPod Touch and a Phillips Clock Radio for her to play her music. I set Voice Over up for her and taught her the basics. Now she has returned home she has encountered an unexpected problem, a problem that I have been unable to resolve, .
After removing the iPod from the Phillips Clock Radio dock, VoiceOver simply stops speaking.
All other functions of the iPod work: SIRI works and can be clearly heard, music will play, the clicks and chimes from running a finger over the screen are audible, everything seems fine. Except, that is, for the lack of VO announcement.
I have tried asking SIRI to turn VO on and she simply announced that VO was already on.
A reset works, but only until the next time that music is played through the dock and the iPod is removed.
I suspect that it may be something to do with the VO specific volume, but I am yet unable to isolate the root cause, or more importantly, a work around.
This gift for my dear, sweet Mum is promptly turning into a bit of a nightmare for her. I would greatly appreciate any advice.
Sea No Evil.