Trouble with the Lyft app.

Forum
iOS & iPadOS

Every time I open the Lyft app, it goes to a home screen with safety tips and an "accept" button that is dimmed. The only way I can use the app is to log into the website first. That only works for 1 ride. I have written to Lyft twice and gotten nowhere.The app was updated today but still doesn't work. Has anyone else had this problem?

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Comments

Submitted by hittsjunk on Saturday, September 5, 2020

Hi. I’m not experiencing your issue. When I get the screen with safety tips, I select the dismiss button, and things proceed as normal.

Submitted by Troy on Sunday, September 6, 2020

You have to double tap on each statement, vo should tell you selected when you do this and then it will let you accept.
Hth