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Trouble with the Lyft app.

By honest nan, 5 September, 2020

Forum
iOS and iPadOS

Every time I open the Lyft app, it goes to a home screen with safety tips and an "accept" button that is dimmed. The only way I can use the app is to log into the website first. That only works for 1 ride. I have written to Lyft twice and gotten nowhere.The app was updated today but still doesn't work. Has anyone else had this problem?

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Comments

Hi. I’m not experiencing…

By hittsjunk

2 years 5 months ago

Hi. I’m not experiencing your issue. When I get the screen with safety tips, I select the dismiss button, and things proceed as normal.

You have to double tap on…

By Troy

2 years 4 months ago

You have to double tap on each statement, vo should tell you selected when you do this and then it will let you accept.
Hth

Success! It worked

By honest nan

2 years 4 months ago

In reply to You have to double tap on… by Troy

Thanks a million. The double tapping worked. Why the Lyft people couldn't tell me that is a mystery.

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