Tripple clicking the side button didn't enable Voiceover when setting up an Iphone 12.

iOS and iPadOS

Hello. I don't know if anyone has experienced this before with other Iphones but this is a first for me. I received my Iphone 12 last friday and powered it on to set it up. While I can't read the screen, I could tell that the phone had booted up. Once that happened I tripple clicked the side button but voiceover didn't enable. I had to get assistance setting up the phone. Once I was loged in and the icloud backup was downloaded, the phone came up talking and I was able to use it. i did have to enable the accessability shortcut manually so now tripple clicking does work. I'm wondering though if anyone has experienced this with other models or if this is iphone 12 spesific. The phone came with Ios 14.1 already installed so it didn't need to update. Thanks.



Submitted by Bruce Harrell on Sunday, October 25, 2020

Hi. Go to settings>accessibility and navigate to the bottom to the item called accessibility shortcut. Double tap. Set the shortcut for VoiceOver to get the triple click on the power key to toggle VoiceOver on and off.

Submitted by nohansa nuh on Sunday, October 25, 2020

mayby the volume turn all the way doun

Submitted by Daniel Parker on Monday, October 26, 2020

I don't know newer iPhones, but I'm pretty sure the triple-click never works out of the box. You always need sighted assistance to set VO up the very first time, and after that you're good. I could be wrong though.

Submitted by captianbubble on Monday, October 26, 2020

The triple-click for clicking the side button while setting up worked for me when I got my iPhone 11 Pro set up. Did they change it with the new iPhone 12 ‘s?

Submitted by david on Monday, October 26, 2020

All the iphones I've had sinse my 4s up until my 10r had tripple clicking in order to set up the phone useing voice over. I wrote my message though because I wasn't sure if this is a bug introduced in the 12 or if it's an issue that's come up in other models at randum.

Pushing the power button didn't activate Siri, and hey Siri wasn't on either, right? Sigh. It's funny, but all it takes is a moment's thought for the big money makers to save us little people from grief. I guess some days it really pays to have a sighted person around who's happy to help.

Submitted by Samuel J on Tuesday, October 27, 2020

I would definitely be interested in knowing about someone else’s experience setting up an iPhone 12, because if this is indeed the case, then it’s a significant regression. Based on another blog post on this site about reviewing the iPhone 12 Pro, it doesn’t sound like the user experience this issue. However, if anyone else has purchased an iPhone 12, please do share your experience of setting it up.

Submitted by Holger Fiallo on Tuesday, October 27, 2020

I had same issue. Siri kept telling me VO was on yet no voice. A sighted person check my setting, accessibility, VO and it was on. I had to use rotor to go language and select a voice. Not happy with it. Waiting for it to be activated. Is taking long.

Submitted by Alan on Saturday, November 7, 2020

I have just set up my iPhone 12, and I had no issues activating voiceover by tripple clicking the side button, so, don't panic.
What happend to you, then?
Possibly you unlocked your new device, started the setup process, then locked the screen and tried turning voiceover on, maybe you didn't noticed you were on the configuration screen yet.
In some cases, not sure why, tripple clicking the side button doesn't work after the first attempt to set up the device. If you don't turn VoiceOver on the first time, it could not work.
So, basically, be careful and activate voiceover on as soon as possible.

Submitted by Patrick Hurst on Saturday, November 7, 2020

I received my new iPhone 12PRO on Monday and could surprisingly get it up and running all by myself. As for the tripple-pressing of the side button, it did what it was expected to, even though I had to flick around the screen to set my language preference and start the configuration process!