a strange thing with my Iphone 4S

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iOS & iPadOS

hi everyone, one week ago I'm trying to sync a music with iTunes on my PC, but it keep saying iTunes can't connect to iPhone IG-store(my iPhone).
I try restarting my device, but no luck.
and on iTunes itself, the sync option in the file>device menu is unavailable.
any tips how to fix this annoying issue?

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Submitted by hanif naufal h… on Saturday, May 30, 2015

the cable is working fine, I can plug it to the charger, I can also plug it to my computer.
but, iTunes doesn't sync my music, photos, and other things at all.
previously it worked fine, but now it's not anymore.