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SmartThings App Accessibility

By Mattia, 3 May, 2022

Forum
iOS and iPadOS

Hello everybody! I'm going to finish the renovation in my new apartment, so I'm looking for new home appliances.
I already use the Samsung Smarthings app to control the air conditioner in my precedent house; I find it useful and accessible, but with some problems.
Is there someone who is using smartings app in order to control the washing machine or other home appliances who can give me his/her opinion about the accessibility level of the app with this type of use?
Thank you.

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Comments

Samsung Smart Things

By elliot2012

10 months 2 weeks ago

Good morning, I use the Samsung Smart Things iOS app in the UK to control the washing machine, it is reasonably accessible and you are able to select different wash cycles and temperatures however VoiceOver doesn't always announce when an item is selected. It's definitely useable though.

Well I don’t believe the…

By Tom

10 months 2 weeks ago

Well I don’t believe the smart things app is very good for controlling my Samsung washer. I would give it a C minus on that. You kind of have to guess on what to tap on because things that are buttons aren’t labeled as buttons at all in otherwise it just looks like a text field you just have to know the tap on a text field. I assume with a lot of patience and practice you could probably figured out how to control your washer with this app. However if all you want to do is verify the manual setting and monitor the progress this app works fine for that. Although the washing machine itself has a touchscreen it is fairly accessible. There is one large dial that beeps as you turn it and when you hit the starting it gives you a different beat so if you learn the order of the cycles you can just use the main knob to pick the cycle that you want. If you want to tweak everything that gets more difficult. Good luck.

Smart Things

By Kevin Shaw

10 months 2 weeks ago

Echoing what Tom has said here. I have had moderate success with customizing the Samsung washer and dryer I have. From what I can tell, the app was developed in React Native to work on Samsung phones and the full capability of Swift accessibility hasn't been taken advantage of.

What's worked for me:
• Setting up the device ON WI-FI.
• Starting/stopping the washer/dryer
• Inspecting the time remaining in a cycle.
• Selecting a preset "laundry recipe" (their words) for washing or drying.

We should definitely be bringing this to the attention of Samsung. My washer and dryer are supposedly ADA compliant according to the literature, but the app appears to be the weak link.

Thanks a lot to everybody…

By Mattia

10 months 2 weeks ago

Thanks a lot to everybody for your replies. I understood that Samsung Whasher is a good alternative, although the accessibility problems. Anyway, do you think that a Samsung Washer is the best one a blind person can find, or is there something more accessible?
Thank you for your help.

Hello Two things First To…

By Tom

10 months 2 weeks ago

Hello
Two things
First
To the person that said we should let the people who created the app know about the accessibility issues I agree. However, the problem is when I looked into it that app is open source and really isn’t supported by the vendor.

Second,
I cannot say that the washing machine is the best but if you don’t need to tweak the cycles and are willing to use the preset cycles which are quite a few then I think you’re fine with this machine. The touchscreen is a little sensitive and you might want to put little rubber bumpers on spots but it isn’t necessary if you’re careful. I like to figure out where my fingers gonna go before I hit the power on and then I just hit the start button. The washer does a very good job and doesn’t use a lot of water. And if you augment it with the app but just to verify and monitor it works well.

Thank you

By Mattia

10 months 2 weeks ago

Thank you very much for your advices. The model that was presented to me has on the touch panel some points like braille letters. The shop assistant said that the washing machine and the corresponding dryer were meant for facilitating blind users. I hope so.

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