Problem navigating messages in Mail app when in threaded mode

iOS and iPadOS

Running iOS 14.8 on 2020 iPhone SE but experienced this in prior versions too. When I'm using the Mail app to read messages in threaded mode, ie. where the messages show up grouped by conversation, the roter action to move through the messages appears buggy. Say I'm at message 1 of 8. I activate the roter option for messages and swipe down. It will go, for example, to message 2, message 3 but then jump back to message 1. This behavior of focus randomly jumping back to the first message in the thread happens repeatedly, making it almost impossible to reliably scroll through messages.
I hope this explanation of the issue was clear. Has anyone else noticed this?



Submitted by Siobhan on Tuesday, January 4, 2022

Hi. When I get an email with headings, I don't use my phone because of the same issue. I can swipe down the headings fine. If I swipe right, it jumps. I'm seriously suspicious that apple's voice over testing internally is lackluster at best. We'll never know how many tests are really done by blind users. I suspect little if any. granted, they can't have every test case in use, but this probably should've been noticed by now. sorry i'm not much help.

Submitted by Lielle ben simon on Thursday, January 6, 2022

Hi, I have encounter in this Rotor Mail issues
I have reported to Apple Accessibility Team about this issues.
I suggest to you to do the same thing.