Phone Won't Ring

iOS and iPadOS

I have an iPhone 8 running 13.2. I've noticed that the phone won't ring if the number is not in my contacts list. The only way I know about it is by a notification. It rings normally if the number is in contacts. Also, I never hear a sound when I get a text. I only find it through a notification. What could be the problem?



Submitted by J.P. on Friday, November 1, 2019

For texts, Are sounds and alerts on? You may also check to see if you accidentally activated a Do Not Disturb option.

Submitted by KFox180 on Wednesday, March 18, 2020

I have had this same problem for some time now and I finally figured it out. I had to go to Settings > Phone then turn off “silence unknown callers”. And it fixed the problem! Hope this advice helps.