Need help with getting the KNFB Reader app working properly

Submitted by Leone on Thursday, May 19, 2016.
Forum
iOS and iPadOS

I installed the knfbreader app on my iPhone 5s but it doesn’t work properly. What ever I try to read with it comes out as meaningless rubbish, my main interest in the knfbreader app is to be able to have it read business cards but it won’t read them, could I be doing some thing wrong.

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Submitted by Bingo Little on Thursday, May 19, 2016

Hi Leone,

I've used it for this sort of thing and find it works well. can you take us through exactly what you do? Give as much information as possible. how do you hold the phone? Where's the document when you're holding the phone? Do you do a field of view report? Do you have tilt guidance on or off? Have you tried experimenting with the camera modes? Things like this will really help folk to give you meaningful guidance.