Latest version of Audible app

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iOS and iPadOS

Hi,
the Audible app has been updated recently, but the main issue I find is that it seems impossible to delete items I have on the device already.
Have you found a way to do this?
Regards

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Comments

Submitted by Darren12 on Wednesday, May 20, 2015

I've seen this as well. This seems to be a patchy update for accessibility. The only suggestion is to delete the app, but then of course you'll have to start all over, which isn't at all satisfactory. Activating the delete button seems to produce a cycle of prompts with VO asking you to delete the book from the device, but with no way of completing the action. I also found an unlabelled back button and an unlabelled tab, which are minor. It's really deleting content that seems problematic. Sorry I couldn't be of more help on this. I'm considering downgrading to be honest.

Submitted by Toonhead on Wednesday, May 20, 2015

From the looks of their twitter account audible is very aware of the issues, some sighted folks are having issues as well. What those issues are I don't know but clearly, Audible dropped the ball a bit on this one. They've demonstrated that they do care about accessibility, because they've taken the time to add VoiceOver hints to all the elements. One would think that they would test this stuff before the release goes to Apple for approval, but sometimes this stuff gets out without the necessary fixes. I'll just hang out and hope the next update is better.

Submitted by Fleurppel on Thursday, May 21, 2015

I think I'll have to not use the app until this is fixed. I'd have to constantly be deleting the app and reinstalling if I kept using it.

Submitted by Darren12 on Friday, May 22, 2015

An update was released yesterday. Unfortunately it hasn't addressed the issues VO users are experiencing. I have tweeted them with a brief description, but who knows when a fix will come.

Submitted by Toonhead on Friday, May 22, 2015

Yep, the delete button still doesn't work for VoiceOver users. Seriously, the app has worked beautifully until the last 2 versions were released, they broke things big-time. This is really disappointing, as Audible really did a great job with accessibility before. Talk about a giant step back.

Submitted by Darren12 on Friday, May 22, 2015

Couldn't agree more. I don't get so irritated by apps that are completely inaccessible, as It's clear that the developer isn't concerned or doesn't know about accessibility and It's importance, but apps that previously worked fantastically and suddenly break a feature or function for no logical reason I can fathom, really frustrate me immensely. Here's hoping for a fix in a relatively timely manner.

Submitted by Deb on Friday, May 29, 2015

Yes, they had fixed the delete feature a few updates ago and now it's broken again. We seem to keep going back and forth with the same issues, and it's really frustrating. I have two very large books on my device, one of which I've just finished, and I'd like to remove it. I suppose I'll just have to delete the app and reinstall again, which is what I did the last time this happened. I'll be getting in touch with them as well. Very frustrating, indeed!

Submitted by Hubert on Friday, May 29, 2015

I've recently started using Audible for my books. I've noticed that issue, as I wanted to delete a sample off my phone, but I couldn't do it, then I also finished a book and now I would really prefer to delete it to save space. It would be good for Audible to address this problem, because uninstalling and installing the app again is a bit of a hassle to be honest. But I do hope they fix it eventually.

Submitted by Holger Fiallo on Friday, May 29, 2015

Yes. It does not delete. How we tell them so?

Submitted by KE7ZUM on Friday, May 29, 2015

Try contacting them at their website. This way you can write about a 3 page usability memo about what needs work in the app.

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