Latest update broke Audible.

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iOS & iPadOS

I'm running IOS 13.2 on an Iphone X, and the latest update of the Audible app has made it unusable. When I try and open Audible, it just goes to tries to open, and then closes on its own.

Maybe don't install this update, and I'd be grateful if anyone has an idea to fix?

Thanks,
Louise

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Comments

Submitted by DMNagel on Wednesday, November 6, 2019

It seems to work fine for me. Maybe it's a device related issue.

Submitted by Louise on Wednesday, November 6, 2019

In reply to by DMNagel

I think it was the update, but don't know for sure. I deleted the app, and reinstalled. It works now, but I'm going to have to download all the books I had on my phone.

Ah well, I'll consider it an opportunity to cull my downloaded books.

Thanks.

Submitted by DMNagel on Wednesday, November 6, 2019

Glad you got it working.

Submitted by Matt on Wednesday, November 6, 2019

Having the same issue on iPhone 8+.

Submitted by yorkshire-drew on Wednesday, November 6, 2019

This happened to me after a previous update. Audible said back then to open the app for the first time after updating in Areplane mode. I tried it this time when the app crashed immediately after launching and it opened successfully. You can then turn airplane mode back off again and the app should still open. Least ways it does for me.

Submitted by Melissa on Wednesday, November 6, 2019

This happened to me, and I just did a reboot of my phone. Seems to work fine now for me.

Submitted by Rixon Smith on Wednesday, November 6, 2019

If you go into the iPhone storage section in your general settings where the audible app is located you can offload the app as well as completely uninstalling it. If you offload the Audible app you will save all books on your device as well as the finish tags. This did restore the use of the audible app on my phone. Hope this helps everybody.

Submitted by Brooke on Wednesday, November 6, 2019

I've just tried the suggestion of airplane mode, and that didn't work here. Trying a reboot of my phone, then will move on to uninstalling and reinstalling the app if I need to.

Submitted by Holger Fiallo on Wednesday, November 6, 2019

Lucky me that I am not dealing with that bug. Have current audible app and is doing well.

Submitted by Matt on Wednesday, November 6, 2019

I tried every suggestion mentioned, and nothing worked for me. I got in touch with the Audible team via Twitter, and they said they are aware of the issue and that a fix will hopefully be out soon.

Submitted by Oliver Kennett on Wednesday, November 6, 2019

I've noticed similar behaviour in a couple of apps namely Newsify and DnDBeyond. Seems to try and load but can't. I'd say the commonality is that they are all checking for online resources as they boot up. I think it's a 13.2 bug.

Submitted by Matt on Thursday, November 7, 2019

The new update released a few hours ago seam to have fixed it for me.