The current version of the Hoopla Digital app, 4.25, fails to function properly if reading an audiobook with VoiceOver enabled. I've reported the issue to developers and received a reply that they are aware of the issue and are working on a fix, but they don't have a schedule for release.
If you're unfamiliar with the app, Hoopla lets you check out audiobooks from your local library, then serves as an audiobook player for those books. However, in the current version, the playback controls are not accessible when VoiceOver is enabled.
If you're a Hoopla user, feel free to submit this issue yourself. Perhaps they'll fix the issue faster if more of us chime in. To submit feedback, select the About button in the top left corner, then select Submit Feedback. After submitting feedback, you'll get an automated email. Reply to that email, and they'll provide more information.
Comments
Fix available
The latest Hoopla version fixes this issue. Yay!
How do you download books?
Something has changed with the Hoopla app. I used to be able to follow the below directions to download a library book to my device. Tapping on the cover (which is a picture that Voiceover describes) loads the player, but tapping on the title loads the Info screen with a button labeled "tap here to download". Or at least that used to work fine.
But now the title and the cover are not separated, Voiceover reads a button, then immediately describes the picture of the cover, and if I tap there I'm in the player screen, not the book's "info" screen.
Plus if I close the player I am now in a screen voiceover cannot read with screen recognition off and only partly with screen recognition on.
Here are the online instructions most libraries provide for downloading:
1. After you borrow an item, you'll see its info screen. Â
2. Tap the download prompt:Â
Tap here to downloadÂ
or Download to your device. Â
Note: If you borrowed the item earlier or on a different device, go to your borrowed titles by tapping My Hoopla for iOS devices or by tapping Borrowed for
all other devices (
Next tap the item's title below its cover. If you tap the cover instead, the item will open. Tapping the title will take you to the info screen where you
can Tap here to download.
The item will download; these are large files and can take several minutes. Once downloaded, the download prompt will now say THIS TITLE IS DOWNLOADED,
with the option to delete it.