issues renewing subscriptions in iTunes on my iPhone 5

Hello all,
I am having a problem renewing a subscription on my iPhone 5. My Rdio unlimited subscription was canceled due to a price increase and when I went to subscribe again, a double-tap on the 1 month for $16.99 radio button did nothing. VO kept saying "unchecked". I wrote Apple accessibility about the issue and they said they would look into it. I got a sighted person to try and check it so at least my subscription would be renewed while Apple looked into the issue but it would not check for the sighted person either. I tried resetting my phone and a number other things.
I am wondering if this is an issue people are experiencing with VO or whether it is an iTunes problem or a VO problem. Thank you profusely for any help anybody is able to provide. Kindest regards,
Jesse Tregarthen