Skip to main content
Home

Main navigation

  • Apps
  • Forum
  • Blog
    • Podcast
    • Guides
    • Hardware & Accessory Reviews
    • Bug Tracker
    • Developer Resources
  • Log in

Breadcrumb

  1. Home
  2. Forums
  3. iOS and iPadOS

Issue regarding Whatsapp Call

By Ruth, 25 October, 2019

Forum
iOS and iPadOS

Dear all,
Since the upgrade to IOS 13.1.2, I have been having issue with voiceover after ending any call on whatsapp. After I end the call or the other person ends the call, voiceover will stop responding and my phone will get hang. This will last for about 10 minutes. Any solution to this? I have tried pressing the home key + power key but it takes a while for the voiceover to respond.
Is anyone facing similar issue? Thanks

Options

  • Log in or register to post comments

Comments

not only in whatsapp

By ming

3 years 4 months ago

hey~ I found this issue as well.
but, it is not just only in whatsapp.
anything like facebook messenger, skype.... essectra.
the third party calls are having issue with voice over.
and I think it is one of the issue need to be fixed hopefully in 13.2

I've had this problem even before iOS 13.

By DrummerGuy

3 years 4 months ago

I have had come across this problem way even before iOS 13. This seems to be going on with Skype, messenger, WhatsApp or any other third-party application.
What I do when I hang up a phone call is the following:
Press the side button or the home button (depending on what iPhone you have.)
Anyway, press and hold to summon Siri and once you hear the bell, let go and press The side button or home button once more to get out of Siri. At this point, voiceover should talk again.
Hope that helps. It works for me all the time.

Hmm. I'll have to test with

By KE7ZUM

3 years 4 months ago

Hmm. I'll have to test with an ios what's app call, Oh wait, I did yesterday and hung up and all was good. Using 13.2 over here latest beta as of I believe yesterday.

Try the siri trick, if you can even hear the siri, in my case all sounds were at the time muted but the last time this bug reared it head was about a month ago. So knock on wood, it will be fixed for you all when you get ios 13.2.

same ishue

By roman

3 years 4 months ago

Hello. I am having the same problem with my device. I also do not know what to do.

hi

By Khushi

3 years 4 months ago

hi
I faced the same thing yesterday on a whatsapp voice call. I did nothing when it hung.. just locked the phone and kept it away for some time. after summoning Siri and locking the screen again, it was fine.

well, not always

By ming

3 years 4 months ago

well, it is not hapening all the time.
just from time to time....

Well, I've tried to enable

By Ruth

3 years 4 months ago

Well, I've tried to enable siri but it doesn't work too. When I press on the home button and side button together, it will take a while for voice over to become alive again.
So we should wait for the next IOS?

I am sorry I was not able to help.

By DrummerGuy

3 years 4 months ago

I am very sorry for not being able to help. That is how I take care of the problem and it has worked for me 100% of the times. I am using an iPhone X and after hanging up a call with WhatsApp or Facebook messenger the volume of VoiceOver is gone so I press the power button for One or two seconds in order to summon Siri. When I hear the ding sound I press the power button again in order to get out of Siri and VoiceOver is back on.
I was hoping this same solution could work for everybody else.

Phone dependent

By The Oliver Kennett

3 years 4 months ago

It's likely it's hardware dependent. I've tried this solution on an iPhone 8 using the home button to invoke Siri but no joy. I then tried to reset the phone using the key combo I previously used on my iPhone 7... That was a mistake, the combo is different on the 8 and I ended up calling emergency services...

But generally, poking around at the phone or a little time seem to rectify the problem. I actually think all sound dies as no locking sound or Siri bong.

Anyway, the update should be out soon and hopefully it's been resolved for all hardware.

I have a 10 r, knock on wood

By KE7ZUM

3 years 4 months ago

I have a 10 r, knock on wood, for me it's resolved in ios 13.2. I hope this comes out soon for the rest of yall.

More Like This

Logitech Bluetooth Keyboard not Working on Whatsapp after Upgrading to IOS13.1.2 (Forum Topic)
iOS13: Phone/contacts, unable to add name to new contact (Forum Topic)
About iOS 13.1.2 accessibility problems and whether to upgrade (Forum Topic)
VO bug in Office Lens on iOS 13 (Forum Topic)
unable to set dropbox as my default download location in iOS Safari (Forum Topic)
8 dot braille issues in iOS 13 (Forum Topic)
Apple Releases iOS 13.1.3, iPadOS 13.1.3, and macOS Catalina Supplemental Update (Blog Post)
Possible odd bug/behavior in ipad-os. 13 (Forum Topic)

Site Information

  • About
  • Club AppleVis
  • FAQ
  • Contact

Unless stated otherwise, all content is copyright AppleVis. All rights reserved. © 2023 | Accessibility | Terms | Privacy