iPhone voice over volume reduces when using telephone banking keypad?

Forum
iOS and iPadOS

hi, when using my iPhone6 with a telephone banking speech programme keypad the voice over volume suddenly decreases, is audio ducking ment to be involved at all? what am I missing here? many thanks,

Options

Comments

Submitted by Josh C. on Wednesday, February 26, 2020

The first thing that I would do would be to check and make sure that you don't have something set up in voiceover activities that would automatically turn the volume down in that app.

Submitted by leigh sloane on Thursday, February 27, 2020

In reply to by Julian

no particular action itself, went into both mobile and phone settings and toggled action buttons back and forth also removed audio ducking off my rotor actions as I didn't usually need it and rechecked that when using the phone away from myself that the speaker action worked. I now think that using my wired headphones could have caused this as well.