iPhone 12 mini and Face ID? and what about waring a face Mask?

iOS and iPadOS

Hello all:
After i got my new Iphone 12 mini, i set up Face ID more than 4 times, because each time, my phone can not dedict me all the time, do not know if this is a 12 mini issue or what, but i thought that it's my fault, but til now, face ID is not ok with me all the time, so are there any guidence on how to set up Face ID in a professional way? and what about the alternative setup? can i use it with mask? i tried but with no luck, any help? because i thought that entering Passcode is very unsecure for blinds,
Thanks in advance



Submitted by Jenna Pepper on Tuesday, January 12, 2021

Club AppleVis Member

A passcode is more secure than biometrics. Face ID won't work with a mask on. It needs to see at least your eyes and nose in order to identify you.

When you set it up and use it, are you wearing glasses or anything else that obscures your face at all? That can mess up the scan during registration and authentication. Some sunglasses can also interfere with the scan. Make sure there isn't anything obscuring the sensor at the top of the display. If you're having trouble looking directly at the screen, check to see if attention mode is on. Go to Settings>FaceID & Passcode. Under the "attention" heading, check the status of "require attention for Face ID". If it's on, turning it off may help you. Note that this will reduce security since it allows your iPhone to be unlocked without looking at it directly or even opening your eyes.

Submitted by Jo Billard on Tuesday, January 12, 2021

If you can use Braille screen input, putting in a passcode is perfectly secure, as it does not read out what you're typing in.