Help, the Mail app crashes every time that I try to open it

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iOS & iPadOS

every time I open my I pad minis second generation mail app.it keeps closing..is it a sign that it is ready to go?

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Submitted by Tyler on Wednesday, July 4, 2018

Member of the AppleVis Editorial Team

Have you tried restarting the iPad or resetting it's settings? If that doesn't work, a restore through iTunes may fix the problem.

HTH

Submitted by Dawn on Thursday, July 5, 2018

Hi.
You could try installing the app again. First, go jo storage settings, (or itunes and app store settings), and toggle off-load unused apps on. Then, go to the Mail app in storage and double tap it. Swipe until you hear a button labeled: off-load app and double tap it. Once that's done, off-load the Mail app into the cloud. The app will still be there, but it'll say Mail in icloud. Double tap to reload it. Then try opening it. Hope this helps!