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freeing up space on IPhone under IOS 8.1.1

By Missy Hoppe, 5 December, 2014

Forum
iOS and iPadOS

Hello, Applevis. I'm trying to go through and free up a little space on my phone where possible. Specificly, I'm trying to use the screen under settings, general, usage, manage storage. It claims I have 486 MB in photos, but I can't figure out how to clear that out; in reality, I have no photos at all. I deleted them all, but it still says the 486 MB is being used. Similarly, under the audible app, it says that there is 11 MB of data, which I know isn't much, but there used to be a way to just clear the data without deleting apps. Does anyone know what I'm doing wrong or how I might go about freeing up storage the way I used to be able to under IOS 7? I'm primarily concerned with the almost 500 MB of non-existent photos. Thank you very much for your time, and I hope that everyone is having a really great day!

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Freeing up space on iPhone

By jhud7789@twc.com (not verified)

7 years 8 months ago

Have you tried syncing your phone to iTunes to see if this corrects the problem?

This just gets weirder and weirder

By Missy Hoppe

7 years 8 months ago

Thank you very much for your suggestion. I just tried syncing with iTunes, and this whole thing got even stranger. ITunes reports the same almost 500 mb being taking up by photos, and claims there are 221 pictures. However, if I interact with the photos scroll area, it says there are 0 pictures, and when I go into the app itself, there are also 0 pictures. So, how are thes 221 non-existant pictures taking up so much space? I'm super confused. It's not an issue serious enough to warrant something as drastic as wiping and restoring my phone, but at the same time, I sure would love to know what's going on. Thanks again for your suggestion. It is extremely appreciated.

Hi, go to usage, photos, and

By burak

7 years 8 months ago

Hi, go to usage, photos, and swipe down when you hear ddocuemnts and tap delete. Hope this helps.

Been there... Tried that

By Missy Hoppe

7 years 8 months ago

In reply to Hi, go to usage, photos, and by burak

Thank you very much for another excellent suggestion. This is actually the first thing I tried when I noticed the issue. Swiping to delete and double tapping does absolutely nothing. I'm wondering if I should call apple about this and see if they have any idea what would be causing this.

Finally figured it out!

By Missy Hoppe

7 years 8 months ago

I just wanted to let everyone know that at this point, this thread can be disregarded. It turns out I needed to go into the photos app and clear everything from recently deleted. As soon as I did that, I got my 500 MB of space back. I hope this helps should anyone else ever find themselves in a situation like this.

a learning experience

By Tarbaby

7 years 8 months ago

In reply to Finally figured it out! by Missy Hoppe

I and probably others learn from your experience. Thanks!

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