Facebook App

iOS and iPadOS

Using IOS 9.0.2 on Iphone 5S with Voice over...
In the Facebook app, when I want to look at someone's timeline posts, the swipe forward and back gestures completely skip their posts, except for the most recent one sometimes. Skips from profile info down to "Newsfeed" button. This even happens when I want to look at my own timeline posts.
Also, when I want to read coments on posts, the swipe gestures skip from the Share button down to the Write Comment field. In this case, I can sometimes tap around and find one comment, but there's no consistency.
And one more thing...when I watch a video from someone's post, and then close the video view, the volume decreases significantly. I do have audio ducking set to on.
Would these be issues I'd need to address with the FB help desk or can someone here advise?



Submitted by Kelsey on Saturday, October 10, 2015

I agree with most of the bug reports you've mentioned here, having experienced them frequently myself. I would suggest you contact Facebook; I believe they have a specific accessibility team, but don't hold me to that. They may be able to look further into this, and with any luck, fix some of the issues you mention.

Submitted by Fran on Thursday, December 17, 2015

Hi, I'm encountering similar issues. Content seems quite disorganized to read with Voiceover, posts appear and disappear, and then it's hard to bring them back into focus.
Also, in this latest version (46.0), Voiceover won't read the list of people who like an item. When I click on the button that should show me the list, the profile of the latest person who has liked the item is shown instead.
Finally, and this also occurred with previous versions, when a post or link has been shared by more than one person, I can't seem able to open it. The information is given simultaneously for all people who have shared the item, so there does not seem to be a way to open them individually.
It's kind of difficult to explain these bugs, hope I was clear enough :).
Who can we report them to?