Face ID with prosthetic eyes

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iOS & iPadOS

Hello, I'm interested in experiences with Face ID On iPhone for people with prosthetic eyes. I've read Apple's page on the subject but I'd be more interested in the real world experience of using this technology. Do you have to turn off the "attention" setting to make it work effectively?
I understand that the current use of masks would also affect its use but I would be keen to hear from anyone who has had good or bad experiences.
Thanks.
Mark

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Comments

Submitted by Ishkabibble on Wednesday, September 2, 2020

I don't have prosthetic eyes myself, but I can make a pretty good judgement of how FaceID will work with them based on how the system authenticates your face to log you in. If FaceID sees that you are awake and looking at the camera, it will let you in. Since prosthetic eyes mimic the appearance of actual eyes you should be able to use FaceID with them with the attention setting turned on, but if you aren't able to focus the direction your prosthetic eyes are looking at, you will need to turn the attention setting off, which will let you authenticate even when your eyes are closed or out of focus. Hope this helps.

Submitted by Ally on Thursday, September 3, 2020

I have prosthetic eyes and I've never had an issue using FaceID. it doesn't seem to make a difference if the attention detection setting is on or off.
Hope this helps. Let me know if you have any other questions. :)

Submitted by Maldalain on Thursday, September 3, 2020

When I got my new iPhone a week ago, I found that FaceID setting wizard expected there is something wrong with my eyes, interestingly enough the taken photo for FaceID showed me with something like glasses on my eyes. It looked like dark circles on my eyes. Maybe you will have better luck with prosthetic eyes then.

Submitted by Roxann Pollard on Friday, September 4, 2020

It is my understanding that, if you are blind, turning off the Attention Detection setting is all you need to do. This means that your eyes do not have to directly focus on the phone so the prosthetics won't matter if this setting is off.

Submitted by Skippy on Saturday, September 5, 2020

I don’t have prosthetic eyes, but I must turn the attention feature off, if I want Face ID to work. By the way, if you use voiceover, the setting is disabled automatically.

Ally,

Thanks for that. Good to know.
As I said, I was looking for direct experience of using Face ID by people who had prosthetic eyes. My concern was based on the fact the eyes would not be seen as "live tissue" by the infra-red camera used for Face ID (which is my understanding how it operates). I suspected that Face ID may see the eyes in the same way as it might see a pair of glasses or sunglasses, which I've heard can cause a problem. But as you said, it appears that it can operate with prosthetic eyes. I suspect that the best way to check is to try it out at an Apple store.
Thanks,
Mark