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Ending calls help please

By Lee, 19 December, 2018

Forum
iOS and iPadOS

Hi all,
since iOS12 I believe I am unable to end phone calls. Occasionally in iOS11.4 I had this issue but now I'd say 95% of the time I can't end a call. Two finger double tap does not work. Infact, it seems like the entire screen simply locks as I can't access the keyboard or do anything. I have to turn off VO and get a sighted person to end the call or shut down the phone. I have two phones so I don't believe it is a phone issue. Both iPhone 6 and 8 behave in exactly the same way. Is there any other way of ending calls? or, has anyone else seen this. The power button hasn't ended calls for ages I think so I'm stuck and this is a bad bug if that is what it is. Any help appreciated.

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Comments

try this.

By jigneshpadhiyar

4 years 9 months ago

had the same problem, you need to reset your iPhone, but cannot even do that.

This is what I did to force restart without having to re-install iOS (as apple support suggested)

Settings-General-Reset-Reset network settings

This will force iPhone to restart, and you just need to re-inter WiFi passwords, not hard.

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