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Dolphin easy reader crashes

By Bobcat, 21 April, 2022

Forum
iOS and iPadOS

I seem to have a rare problem with dolphin easy reader. It reads for a while and then just stops. Then I cannot access any of the controls or focus any thing on the screen except for the iOS status bar at the top of the screen. Touching anywhere else on the screen only makes the voice over object not found sound.

Tapping EasyReader in the task switcher causes the app to reload and take me to the main menu.

I have no timer set and it is allowed to run in the background.
I'm using the Samantha voice for EasyReader.

I am reading books from CELAh and book share.

I've contacted dolphin support. I've given them lots of examples and places where the book stops functioning. They cannot reproduce this problem. No one else has reported it.

I have completely removed and reinstalled the app.

This only started when I got my new iPhone 13 mini.

I talked to Apple Accessibility but they do not support third-party apps and cannot access crash logs to gift developers. I'm pretty darn disappointed in that.

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Comments

You're not alone

By Bruce Harrell

2 months 1 week ago

Hi. Apparently, the same sort of thing has happened to folks with the app store app. I have had this sort of problem on IOS 14.6 with Bard Mobile, too. My advice is to open a new account on your easy reader app or first try changing your password. Changing my Barb Mobile password worked for me after reinstalling, although I have no idea why.
.

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